Rajdeep Kaur
Barrie
Summary
Dynamic professional with experience as a Teacher Assistant at Best Brains Learning Center, excelling in classroom management and fostering a supportive environment. Proven ability to enhance student engagement through effective communication and behavioral intervention. Additionally, adept at resolving customer issues as a Customer Service Representative, ensuring satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Best Brains Learning Center
09.2023 - Current
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Customer Service Representative
Purdys Chocolatier
09.2023 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Skills
- Classroom management
- Student assessment
- Educational technology
- Behavioral intervention
- Customer service
- Communication skills
- Safety protocols
- Parent-teacher communication
Certification
WHIMS
CPR
Timeline
Teacher Assistant
Best Brains Learning Center
09.2023 - Current
Customer Service Representative
Purdys Chocolatier
09.2023 - 12.2024
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