A dedicated and patient-oriented individual passionate about providing compassionate care and support. Brings a wealth of knowledge in assisting with daily living activities, ensuring comfort and safety for those in need. Skilled in building strong, empathetic relationships and fostering a collaborative environment to enhance well-being. Adept at addressing diverse needs with persuasive communication and unwavering generosity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
<ul><li>Supervised a team of Security Officers in their daily duties</li><li>Monitored and maintained security systems, including alarms, CCTV cameras, access control systems, and other equipment</li><li>Maintained accurate records of all security-related incidents and activities</li><li>Trained personnel on appropriate use of force in responding to threats or disturbances</li><li>Conducted regular drills and training sessions to prepare staff for any eventuality</li><li>Coordinated with other departments to ensure the safety and security of the facility</li></ul>
Garda World
Toronto, ON
05.2023 - Current
Supervised a team of Security Officers in their daily duties
Monitored and maintained security systems, including alarms, CCTV cameras, access control systems, and other equipment
Maintained accurate records of all security-related incidents and activities
Trained personnel on appropriate use of force in responding to threats or disturbances
Conducted regular drills and training sessions to prepare staff for any eventuality
Coordinated with other departments to ensure the safety and security of the facility
<ul><li>Coordination and supervision of all on-site operations and security guard team's activities within the account in the designated area of responsibility</li><li>Organizing the work schedule, assigning duties and areas to cover</li><li>Review performance and instruct on any corrective actions</li><li>Investigate any suspicious activities and report unlawful activities such as theft or vandalism to law enforcement officers for further action</li><li>Verified credentials of contractors before allowing them entry into the facility</li><li>Trained in new security staff on safety regulations, alarm systems, surveillance equipment operations, and other related topics</li><li>Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management</li></ul>
Safety First Security services
11.2021 - 12.2022
Coordination and supervision of all on-site operations and security guard team's activities within the account in the designated area of responsibility
Organizing the work schedule, assigning duties and areas to cover
Review performance and instruct on any corrective actions
Investigate any suspicious activities and report unlawful activities such as theft or vandalism to law enforcement officers for further action
Verified credentials of contractors before allowing them entry into the facility
Trained in new security staff on safety regulations, alarm systems, surveillance equipment operations, and other related topics
Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management
<ul><li>Answered phone calls, directed inquiries to appropriate personnel, and responded to customer inquiries</li><li>Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records</li><li>Compiled and entered data into various databases to ensure accuracy and completeness</li><li>Maintained office inventory by assisting with supply orders</li><li>Established professional and collaborative working relationships with company associates and external parties</li><li>Organized monthly expense reports according to company policies and procedures</li></ul>
Safety First Security Services
05.2019 - 10.2021
Answered phone calls, directed inquiries to appropriate personnel, and responded to customer inquiries
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
Compiled and entered data into various databases to ensure accuracy and completeness
Maintained office inventory by assisting with supply orders
Established professional and collaborative working relationships with company associates and external parties
Organized monthly expense reports according to company policies and procedures
<ul><li>I interacted professionally with visitors, staff, vendors, and other individuals on site</li><li>Monitored entry-exit activity, allowing only authorized personnel to enter the facility</li><li>Maintained logbooks for documenting daily activities and events</li><li>Monitored security cameras identified suspicious activity and reported any incidents to the appropriate authorities</li><li>Operated radio equipment for communication between multiple locations</li><li>Assisted law enforcement personnel during investigations</li><li>Responded quickly to emergencies such as fires or medical emergencies according to protocols</li></ul>
Safety first security services
07.2017 - 05.2019
I interacted professionally with visitors, staff, vendors, and other individuals on site
Monitored entry-exit activity, allowing only authorized personnel to enter the facility
Maintained logbooks for documenting daily activities and events
Monitored security cameras identified suspicious activity and reported any incidents to the appropriate authorities
Operated radio equipment for communication between multiple locations
Assisted law enforcement personnel during investigations
Responded quickly to emergencies such as fires or medical emergencies according to protocols
Accounting Bookkeeper
ITPRO IT Professionals
07.2015 - 01.2017
Processed accounts receivable invoices, payments, and refunds.
Prepared bank deposits and recorded cash receipts.
Conducted monthly reconciliation of bank statements.
Assisted in the preparation of financial reports, including balance sheets, income statements, and statements of cash flows.
Inputted journal entries into an accounting software system.
Education
Post Secondary in Personal Support Worker -
Kingston
Kingston
04.2025
Post Graduate Diploma - Business Management
Toronto, ON
Toronto, ON
12.2018
Bachelor of Commerce -
Jalandhar
Jalandhar
03.2015
Skills
Teamwork and communication
Professionalism
Punctual
Direct care
Mobility assistance
Teamwork and communication
Professionalism
Punctual
Direct care
Mobility assistance
Certification
Standard First Aid/CPR BLS Certificate
AODA Customer Service and Standards/ Integrated Accessibility Standards
Occupational Health and Safety Awareness Training for Workers in Ontario
Workplace Violence and Harassment Training
St Peters Feeding Certificate
Non Violent Crisis Intervention Certificate
WHMIS 2015 including GHS for Workers and Supervisors
References
References available upon request
Timeline
<ul><li>Supervised a team of Security Officers in their daily duties</li><li>Monitored and maintained security systems, including alarms, CCTV cameras, access control systems, and other equipment</li><li>Maintained accurate records of all security-related incidents and activities</li><li>Trained personnel on appropriate use of force in responding to threats or disturbances</li><li>Conducted regular drills and training sessions to prepare staff for any eventuality</li><li>Coordinated with other departments to ensure the safety and security of the facility</li></ul>
Garda World
05.2023 - Current
<ul><li>Coordination and supervision of all on-site operations and security guard team's activities within the account in the designated area of responsibility</li><li>Organizing the work schedule, assigning duties and areas to cover</li><li>Review performance and instruct on any corrective actions</li><li>Investigate any suspicious activities and report unlawful activities such as theft or vandalism to law enforcement officers for further action</li><li>Verified credentials of contractors before allowing them entry into the facility</li><li>Trained in new security staff on safety regulations, alarm systems, surveillance equipment operations, and other related topics</li><li>Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management</li></ul>
Safety First Security services
11.2021 - 12.2022
<ul><li>Answered phone calls, directed inquiries to appropriate personnel, and responded to customer inquiries</li><li>Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records</li><li>Compiled and entered data into various databases to ensure accuracy and completeness</li><li>Maintained office inventory by assisting with supply orders</li><li>Established professional and collaborative working relationships with company associates and external parties</li><li>Organized monthly expense reports according to company policies and procedures</li></ul>
Safety First Security Services
05.2019 - 10.2021
<ul><li>I interacted professionally with visitors, staff, vendors, and other individuals on site</li><li>Monitored entry-exit activity, allowing only authorized personnel to enter the facility</li><li>Maintained logbooks for documenting daily activities and events</li><li>Monitored security cameras identified suspicious activity and reported any incidents to the appropriate authorities</li><li>Operated radio equipment for communication between multiple locations</li><li>Assisted law enforcement personnel during investigations</li><li>Responded quickly to emergencies such as fires or medical emergencies according to protocols</li></ul>
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group