A dedicated and patient-oriented individual passionate about providing compassionate care and support. Brings a wealth of knowledge in assisting with daily living activities, ensuring comfort and safety for those in need. Skilled in building strong, empathetic relationships and fostering a collaborative environment to enhance well-being. Adept at addressing diverse needs with persuasive communication and unwavering generosity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
<ul><li>Supervised a team of Security Officers in their daily duties</li><li>Monitored and maintained security systems, including alarms, CCTV cameras, access control systems, and other equipment</li><li>Maintained accurate records of all security-related incidents and activities</li><li>Trained personnel on appropriate use of force in responding to threats or disturbances</li><li>Conducted regular drills and training sessions to prepare staff for any eventuality</li><li>Coordinated with other departments to ensure the safety and security of the facility</li></ul>
Garda World
Toronto, ON
05.2023 - Current
Supervised a team of Security Officers in their daily duties
Monitored and maintained security systems, including alarms, CCTV cameras, access control systems, and other equipment
Maintained accurate records of all security-related incidents and activities
Trained personnel on appropriate use of force in responding to threats or disturbances
Conducted regular drills and training sessions to prepare staff for any eventuality
Coordinated with other departments to ensure the safety and security of the facility
<ul><li>Coordination and supervision of all on-site operations and security guard team's activities within the account in the designated area of responsibility</li><li>Organizing the work schedule, assigning duties and areas to cover</li><li>Review performance and instruct on any corrective actions</li><li>Investigate any suspicious activities and report unlawful activities such as theft or vandalism to law enforcement officers for further action</li><li>Verified credentials of contractors before allowing them entry into the facility</li><li>Trained in new security staff on safety regulations, alarm systems, surveillance equipment operations, and other related topics</li><li>Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management</li></ul>
Safety First Security services
11.2021 - 12.2022
Coordination and supervision of all on-site operations and security guard team's activities within the account in the designated area of responsibility
Organizing the work schedule, assigning duties and areas to cover
Review performance and instruct on any corrective actions
Investigate any suspicious activities and report unlawful activities such as theft or vandalism to law enforcement officers for further action
Verified credentials of contractors before allowing them entry into the facility
Trained in new security staff on safety regulations, alarm systems, surveillance equipment operations, and other related topics
Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management
<ul><li>Answered phone calls, directed inquiries to appropriate personnel, and responded to customer inquiries</li><li>Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records</li><li>Compiled and entered data into various databases to ensure accuracy and completeness</li><li>Maintained office inventory by assisting with supply orders</li><li>Established professional and collaborative working relationships with company associates and external parties</li><li>Organized monthly expense reports according to company policies and procedures</li></ul>
Safety First Security Services
05.2019 - 10.2021
Answered phone calls, directed inquiries to appropriate personnel, and responded to customer inquiries
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
Compiled and entered data into various databases to ensure accuracy and completeness
Maintained office inventory by assisting with supply orders
Established professional and collaborative working relationships with company associates and external parties
Organized monthly expense reports according to company policies and procedures
<ul><li>I interacted professionally with visitors, staff, vendors, and other individuals on site</li><li>Monitored entry-exit activity, allowing only authorized personnel to enter the facility</li><li>Maintained logbooks for documenting daily activities and events</li><li>Monitored security cameras identified suspicious activity and reported any incidents to the appropriate authorities</li><li>Operated radio equipment for communication between multiple locations</li><li>Assisted law enforcement personnel during investigations</li><li>Responded quickly to emergencies such as fires or medical emergencies according to protocols</li></ul>
Safety first security services
07.2017 - 05.2019
I interacted professionally with visitors, staff, vendors, and other individuals on site
Monitored entry-exit activity, allowing only authorized personnel to enter the facility
Maintained logbooks for documenting daily activities and events
Monitored security cameras identified suspicious activity and reported any incidents to the appropriate authorities
Operated radio equipment for communication between multiple locations
Assisted law enforcement personnel during investigations
Responded quickly to emergencies such as fires or medical emergencies according to protocols
Accounting Bookkeeper
ITPRO IT Professionals
07.2015 - 01.2017
Processed accounts receivable invoices, payments, and refunds.
Prepared bank deposits and recorded cash receipts.
Conducted monthly reconciliation of bank statements.
Assisted in the preparation of financial reports, including balance sheets, income statements, and statements of cash flows.
Inputted journal entries into an accounting software system.
Education
Post Secondary in Personal Support Worker -
Kingston
Kingston
04.2025
Post Graduate Diploma - Business Management
Toronto, ON
Toronto, ON
12.2018
Bachelor of Commerce -
Jalandhar
Jalandhar
03.2015
Skills
Teamwork and communication
Professionalism
Punctual
Direct care
Mobility assistance
Teamwork and communication
Professionalism
Punctual
Direct care
Mobility assistance
Certification
Standard First Aid/CPR BLS Certificate
AODA Customer Service and Standards/ Integrated Accessibility Standards
Occupational Health and Safety Awareness Training for Workers in Ontario
Workplace Violence and Harassment Training
St Peters Feeding Certificate
Non Violent Crisis Intervention Certificate
WHMIS 2015 including GHS for Workers and Supervisors
References
References available upon request
Timeline
<ul><li>Supervised a team of Security Officers in their daily duties</li><li>Monitored and maintained security systems, including alarms, CCTV cameras, access control systems, and other equipment</li><li>Maintained accurate records of all security-related incidents and activities</li><li>Trained personnel on appropriate use of force in responding to threats or disturbances</li><li>Conducted regular drills and training sessions to prepare staff for any eventuality</li><li>Coordinated with other departments to ensure the safety and security of the facility</li></ul>
Garda World
05.2023 - Current
<ul><li>Coordination and supervision of all on-site operations and security guard team's activities within the account in the designated area of responsibility</li><li>Organizing the work schedule, assigning duties and areas to cover</li><li>Review performance and instruct on any corrective actions</li><li>Investigate any suspicious activities and report unlawful activities such as theft or vandalism to law enforcement officers for further action</li><li>Verified credentials of contractors before allowing them entry into the facility</li><li>Trained in new security staff on safety regulations, alarm systems, surveillance equipment operations, and other related topics</li><li>Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management</li></ul>
Safety First Security services
11.2021 - 12.2022
<ul><li>Answered phone calls, directed inquiries to appropriate personnel, and responded to customer inquiries</li><li>Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records</li><li>Compiled and entered data into various databases to ensure accuracy and completeness</li><li>Maintained office inventory by assisting with supply orders</li><li>Established professional and collaborative working relationships with company associates and external parties</li><li>Organized monthly expense reports according to company policies and procedures</li></ul>
Safety First Security Services
05.2019 - 10.2021
<ul><li>I interacted professionally with visitors, staff, vendors, and other individuals on site</li><li>Monitored entry-exit activity, allowing only authorized personnel to enter the facility</li><li>Maintained logbooks for documenting daily activities and events</li><li>Monitored security cameras identified suspicious activity and reported any incidents to the appropriate authorities</li><li>Operated radio equipment for communication between multiple locations</li><li>Assisted law enforcement personnel during investigations</li><li>Responded quickly to emergencies such as fires or medical emergencies according to protocols</li></ul>
Safety first security services
07.2017 - 05.2019
Accounting Bookkeeper
ITPRO IT Professionals
07.2015 - 01.2017
Standard First Aid/CPR BLS Certificate
AODA Customer Service and Standards/ Integrated Accessibility Standards
Occupational Health and Safety Awareness Training for Workers in Ontario
Workplace Violence and Harassment Training
St Peters Feeding Certificate
Non Violent Crisis Intervention Certificate
WHMIS 2015 including GHS for Workers and Supervisors
Post Secondary in Personal Support Worker -
Kingston
Post Graduate Diploma - Business Management
Toronto, ON
Bachelor of Commerce -
Jalandhar
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