Rajdeep Kaur
Midland,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Tim Hortons
12.2023 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Debt Counselor
Total Credit Recovery
09.2022 - 11.2023
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
- Responded to client concerns and questions about credit scores and methods to improve numbers.
- Calculated clients' available monthly income to meet debt obligations.
- Received and submitted customer payments to further reduce open account balances.
- Skilled at working independently and collaboratively in a team environment.
Restaurant Supervisor
Mirch Inc.
09.2019 - 06.2023
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Hired, trained and mentored staff to meet and exceed high quality standards.
Security Guard
Paragon Security
02.2022 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Diploma - Business Accountancy
Northern College of Applied Arts And Technology
Toronto, ON01.2021
High School Diploma -
Akal Academy
Punjab, India06.2018
Skills
- Critical Thinking
- Performance Goals
- Active Listening
- Customer Interaction
- Communications Strategies
- Customer Experience
Certification
- Security License
- Emergency First Aid with CPR C & AED
Languages
English - Professional Working
Punjabi - Native
Hindi - Native
Timeline
Crew Member
Tim Hortons
12.2023 - Current
Debt Counselor
Total Credit Recovery
09.2022 - 11.2023
Security Guard
Paragon Security
02.2022 - 09.2022
Restaurant Supervisor
Mirch Inc.
09.2019 - 06.2023
Diploma - Business Accountancy
Northern College of Applied Arts And Technology
High School Diploma -
Akal Academy
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