Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rajbir Singh

Regina,SK

Summary

Personable and dedicated Customer Service Representative with extensive experience in Retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Costumer Service Representative

Esso On The Run
Regina, SK
01.2023 - Current
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.

Education

Certification - Administration Level 2

University of Regina
Regina, SK
01-2024

Skills

  • Appointment Scheduling
  • Product Knowledge
  • Paperwork Processing
  • Data Collection
  • Data Entry
  • Stock management
  • Sales closing
  • Product Sales
  • Retail sales customer service

Certification

  • BUS 285
  • ADMN 245

Timeline

Costumer Service Representative

Esso On The Run
01.2023 - Current

Certification - Administration Level 2

University of Regina

Similar Profiles

CREATE PROFILE
Rajbir Singh