Rajbir Sandhu

• Developed strong relationships with clients through excellent customer service and regular followups.
• Assisted call-in customers with questions and orders.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.

• Ability to collaborate with peers, internal partners and external customers to offer them an excellent customer service journey
• Ability to work in a fast-paced environment
• Excellent communication skills (written, oral and interpersonal)
• Monitor all expressions about our client
• Pro-actively share knowledge with our client to improve their products and services
• Pro-actively, as well as re-actively, respond to our customers to help them solve a broad range of questions regarding their products and services
• Strive for 100% customer satisfaction on all contact platforms including social media
• Manage, maintain and improve online reputation of client
• Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
• Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.

Complete assigned task.

Trained people for sorting orders

Picking skills

Operate order picker

Multifunctional duties performs always.

Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.

Utilized available technology tools such as handheld devices or software programs for efficient merchandise scanning, data entry, or retrieval tasks when necessary.

Ensured accurate pricing by regularly updating price tags according to promotions or markdowns.