Skilled in customer support strategies and accurate financial management, with a proven ability to build strong relationships and ensure customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service & Support
Muthoot Finance
Bhilai, Chhattisgarh
03.2024 - 04.2025
Built relationships with customers by providing superior customer service and support.
Maintained a strong customer base by providing excellent customer service and support.
Provided customer service and support to clients, ensuring their needs were met in a timely manner.
Book keeper
Intensity Den Gym
Bhilai, Chhattisgarh
10.2018 - 01.2024
Maintained accurate financial records for gym transactions and memberships.
Assisted in processing payroll for gym staff and trainers.
Recorded daily cash receipts and monitored bank deposits regularly.
Managed invoicing for gym services and memberships timely.
Ensured accuracy in all accounting entries and records.
Book Keeper
KK Transport
Bhilai, Chhattisgarh
08.2009 - 09.2018
Maintained accurate records of invoices and payments.
Processed payroll for employees within the company.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
Generated invoices for clients and tracked payments received from customers.
Education
M.D. - Commerce
Pt. Ravishankar Shukla University
Raipur, CG
04-2010
J.D. - Commerce
Pt. Ravishankar Shukla University
Raipur, CG
04-2008
GED -
MGM SR SEC School
Bhilai, CG
03-2005
Skills
Time management
Reading and writing support
Attention to detail
Customer service and support
Teamwork
Invoice processing
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
Currently I'm completing the Investment Funds in Canada course from the Canadian Securities Institute (CSI). 🎓 This training is developing my expertise to understand the Canadian financial markets and the mutual funds industry better. Build knowledge and skills to create and effectively manage client portfolios.
Accomplishments
Awarded for implementing a new sales strategy that increased revenue .