Rajbir Kaur
Mission
Summary
Dynamic professional with a proven track record at McDonald's Restaurant, excelling in customer service and employee training. Skilled in cash handling and decision-making, I effectively resolved escalated issues and enhanced team performance through strategic delegation and mentorship. Committed to fostering strong relationships and maintaining high standards of service.
Early childhood education professional equipped with proven track record of nurturing and educating young children. Adept at integrating creative teaching methods and fostering collaborative classroom atmosphere. Dependable team collaborator with focus on achieving educational goals and adapting to changing needs. Proficient in curriculum planning and child development assessment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
ECE Student
Little Willows Day Care
- Conducted detailed observations of children's behavior and development to assess individual needs and track progress.
- Presented findings and insights to lead teachers, contributing to the development of personalized learning plans.
- Collaborated with team members to implement activities based on observational data, enhancing children's engagement and learning outcomes.
- Facilitated workshops for parents, sharing strategies for supporting child development at home.
Shift Manager
McDonald's Restaurant
06.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cultivated professional working relationships with peers and supervisors.
Administrative Assistant
Revolve Immigration
02.2020 - 06.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
ECE Basic
Sprott Shaw College
Surrey, BC09-2025
ECE Assistant
Sprott Shaw College
Surrey, BC02-2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Classroom organization
- Health and safety
- Parent-teacher communication
- Multicultural sensitivity
- Sensory activities
- Small group instruction
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
First Aid and CPR Level B
Food Safe
ECE Assistant Certificate
Timeline
Shift Manager
McDonald's Restaurant
06.2021 - Current
Administrative Assistant
Revolve Immigration
02.2020 - 06.2021
ECE Student
Little Willows Day Care
ECE Basic
Sprott Shaw College
ECE Assistant
Sprott Shaw College
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