Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rajbir Kaur

Calgary,AB

Summary

Adept at optimizing routes and enhancing client relations, my tenure at Ontario Transway Inc showcased my freight rate negotiation prowess and strong communication skills. By preemptively adjusting to weather conditions and solving driver issues, I contributed to notable operational efficiency and business growth, demonstrating advanced problem-solving and relationship-building abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Truck Dispatcher

Ontario Transway Inc
Brampton, ON
08.2023 - 09.2024
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.

Customer Service

Telus Communications
Toronto, ON
01.2023 - 07.2023
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Education

Bachelor Of Business Administration - Business

Centennial College of Applied Arts And Technology
Scarborough, ON
01.2025

Skills

  • Strong Communication Skills
  • Freight Rate Negotiation
  • Stress Tolerance
  • Geographical awareness
  • Safety Protocol Familiarity
  • Advanced problem solving
  • Transportation management systems
  • Industry Networking
  • Customer Relations
  • Documentation and paperwork
  • Oral and written communications
  • Relationship Building
  • Trucking dispatching
  • Logistical operations

Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Elementary
Punjabi
Full Professional

Certification

CPR

FIRST AID

DISPATCH

Timeline

Truck Dispatcher

Ontario Transway Inc
08.2023 - 09.2024

Customer Service

Telus Communications
01.2023 - 07.2023

Bachelor Of Business Administration - Business

Centennial College of Applied Arts And Technology
Rajbir Kaur