Hi, I’m
RAJBIR KAUR
Brampton,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
years of professional experience
Work History
Tip Top BindaryScarborough, ON
Book Binding
08.2017 - 11.2017
Job overview
- Selected colors and themes while adding functionality to create new designs.
- Designed new, on-brand visual elements focusing on concept and messaging.
- Formatted print and web application designs for projects with varying specifications.
- Developed layouts for product graphics, company collateral and web sites.
Baba Dhaba RestaurantBrampton, ON
Customer Service Cashier
11.2017 - 04.2018
Job overview
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Processed credit card payments in electronic computer systems.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Assisted customers by providing information and resolving complaints.
Woodbridge formVaughan, ON
General Helper
05.2018 - 02.2019
Job overview
- Maintained cleanliness and organization of customer and employee areas.
- Showed up for shift on time, dressed appropriately and eager to perform all required tasks.
- Adhered to safety policies and procedures to prevent incidents.
- Inspected tools and performed minor repairs to maintain functionality.
- Contributed to site inspections using various checklists.
- Organized and cleaned work area and tools.
- Read plans, instructions or specifications to determine work activities.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Removed damaged materials and prepared surfaces for optimal installations.
- Operated equipment with strong focus on safety and ground communication.
- Promoted team efficiency by consistently picking up excess materials and tools.
A2 Logistics INCBrampton, ON
Dispatch Coordinator
07.2019 - 09.2021
Job overview
- Support the planning of pickups and deliveries to ensure on-time delivery
- Establishes proactive communication with drivers and team for better planning
- Manage the day-to-day operations in the Dispatch Department
- Planning and forecasting of driver schedules
- Make pickup and delivery appointments as per drivers ETA
- Ensuring systems and processes are in place; monitoring expenses and billing
- Manages the capacity of the fleet assigned
- Check the availability of drivers, trucks and trailers
- Make sure to take/make notes in the system of all information relevant to pickups and deliveries
- Verification of the routes of each driver to plan departures and destinations
- Resolve work related problems
- Demonstrates respect and fairness in dealing with drivers.
- Adapts to changes in customer requests / makes last minute changes (e.g Redirecting trips)
- Notify customers of problems, delays
- Ensure Drivers and Carriers follow Company Safety Policies and Procedures for example: HOS, Transportation of Dangerous Goods, etc
- Ensure that service levels meet and or exceed the needs of our customers.
- Monitored phone queue, supported emails and retrieved inbound support faxes.
TJX CanadaMississauga, ON
General Helper
10.2021 - 01.2022
Job overview
- Sorted and packaged products to prepare for processing or shipment.
- Examined final products for conformance with quality and design standards.
- Labeled boxes and placed in outbound collection areas.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools.
- Isolated damaged items to predefined marked area to report to supervisors.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Education
CEGEP DE LA GASPESIE IN MONTREAL
PG Diploma from IP Networks And Telephony
01.2019
NORTHERN COLLEGE IN SCARBOROUGH
PG Diploma from Mobile Application Development
01.2018
PUNJAB TECHNICAL UNIVERSITY
Bachelors of Computer Application
01.2014
Skills
- TECHNICAL SKILLS
- Programming Languages:C, C, Java, HTML, CSS, C#
- Operating Systems: Windows, Mac OS
- Applications: Microsoft Office, Google Docs, Microsoft Excel, Spreadsheets, Samsara, Cloud hawk, Avaal
- Manifest , Border Connect, Axon
- Data Entry
- Schedule Management
- Paperwork Processing
- Creative Thinking
- Customer Service
- Quality Control
- mentMicrosoft Office
- Calendar and Scheduling Software
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
General Helper
TJX Canada
10.2021 - 01.2022
Dispatch Coordinator
A2 Logistics INC
07.2019 - 09.2021
General Helper
Woodbridge form
05.2018 - 02.2019
Customer Service Cashier
Baba Dhaba Restaurant
11.2017 - 04.2018
Book Binding
Tip Top Bindary
08.2017 - 11.2017
CEGEP DE LA GASPESIE IN MONTREAL
PG Diploma from IP Networks And Telephony
NORTHERN COLLEGE IN SCARBOROUGH
PG Diploma from Mobile Application Development
PUNJAB TECHNICAL UNIVERSITY
Bachelors of Computer Application
Similar Profiles
Jose OrtizJose Ortiz
Production Worker at Tip Top PoulteryProduction Worker at Tip Top Poultery
Mehak RajpaulMehak Rajpaul
Store Manager at Tip Top TailorsStore Manager at Tip Top Tailors
Farah RazaFarah Raza
Sales Associate at Tip Top TailorsSales Associate at Tip Top Tailors
Rajbir SandhuRajbir Sandhu
Forestry Sales Agent at Dean StrattonForestry Sales Agent at Dean Stratton
Mario GravaMario Grava
Dispatch Manager at BBS Building ServicesDispatch Manager at BBS Building Services