RAJAT SHARMA
Brampton,Canada
Summary
Dynamic Coordinator with a proven track record at AVT.CA, excelling in project management, logistics coordination, and sales team. Adept at enhancing operational efficiency and fostering strong customer relationships. Skilled in ERP systems and quote preparation, I consistently deliver projects on time while effectively managing vendor relationships and team collaboration. Pursuing PMP certification with over 3 years of training and project resources certification from Humber College.
Possess specialized skills in supply chain management, inventory control, and strategic planning. Excel at communication, problem solving, and adaptability, ensuring smooth project execution and client satisfaction.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Logistic Projects Coordinator
AVT.CA
01.2023 - Current
- Led the planning and execution of diverse audio-visual logistic projects, ensuring they were completed on time and within budget.
- Collaborated with technical teams to oversee the setup, operation, and dismantling of AV equipment.
- Logistics Coordination: Scheduled and organized resources, including equipment procurement, transportation, and team deployment.
- Multi-vendor management: experience managing multiple vendors, tracking obligations, and coordinating access for the team.
- Tracked project timelines using specialized software tools, such as MS D-tools,Quick-book,Store solution.
- Coordinated ERP system updates and configuration changes across multiple departments.
- Operated LTL trucks to transport freight across regional routes safely.
- Conducted regular audits of inventory to identify discrepancies and resolve issues.
Supply Chain customer support
Fastenal Canada
Brampton, Ontario
05.2022 - 12.2022
- Streamlined purchase order processes by updating POs according to vendor prices and shipping addresses, improving operational efficiency.
- Primary point of contact, providing strong service for key accounts and distributors.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Monitored performance metrics such as cost, timeline, quality control, and customer satisfaction levels.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Supported audits by organizing documentation and compliance checks.
- Engaged with colleagues, clients and vendors to promote customer satisfaction and good service.
Client support
Amazon Data Centre
Dublin, Ireland
03.2021 - 04.2022
- Facilitated weekly staff meetings to discuss current cases and develop strategies for client support.
- Assisted with the organization and execution of field events, including set-up, clean-up, and client support.
- Managed daily operations related to client support activities such as incident management, problem resolution.
Customer Service Representative
Amazon Data Centre
Dublin, Ireland
10.2017 - 03.2021
- Assisted customers with inquiries about products and services.
- Resolved customer complaints through effective communication and problem-solving.
- Collaborated with team members to improve service delivery processes.
- Managed high-volume incoming calls while maintaining professionalism.
Education
Bachelor of Business (Honours) - International Business
Dorset College
Dublin, Ireland 01.2018 - 10.2021
Diploma - Computer Science
Universal Institute of Computer Science
IndiaSkills
- Project coordinator
- ERP systems
- Quote preparation
- MS Office proficient
- Logistics coordination
- Customer relationship management
- Purchase order processing
- Supply chain optimization
- Inventory auditing
- Documentation organization
- Time management
- Planning and execution
- Spreadsheet tracking
Certification
Project Resources, Humber College, 04/01/24, Brampton, ON
Activities
- Event Participation
- Competitions
Timeline
Logistic Projects Coordinator
AVT.CA
01.2023 - Current
Supply Chain customer support
Fastenal Canada
05.2022 - 12.2022
Client support
Amazon Data Centre
03.2021 - 04.2022
Bachelor of Business (Honours) - International Business
Dorset College
01.2018 - 10.2021
Customer Service Representative
Amazon Data Centre
10.2017 - 03.2021
Diploma - Computer Science
Universal Institute of Computer Science