Hi, I’m
Rajat Saini
Waterloo,ON
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
4
years of professional experience
Work History
Newfold Digital
Business Consultant
02.2021 - Current
Job overview
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Developed complete business marketing plans and strategies for new and existing business.
- Conducted market research and reported on client's competition.
- Managed over 30 customer each day and achieved 20% more than target last quarter.
Astoria Marketing
Corporate Trainer
10.2020 - 02.2021
Job overview
- Collaborated with management to identify company training needs and scheduling.
- Monitored 2-3 employee progress everyday and gave feedback to management and additional training requirements.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Created training programs and instructional materials to further educate personnel.
- Talking to more than 100 people everyday.
Firehouse Subs
Crew Member
05.2019 - 08.2020
Job overview
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Conestoga College Institute of Technology And Advanced LearningKitchener, ON
No Degree from Business
08.2020
Skills
- Solution Implementation
- Account Management
- Customer Service Expertise
- Software Diagnosis
- Troubleshooting and Assistance
- Complaint Resolution
- Account Retention
- Planning and Execution
- Adapt to Diverse Groups
- Sales Expertise
- Product and Service Sales
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Business Consultant
Newfold Digital
02.2021 - Current
Corporate Trainer
Astoria Marketing
10.2020 - 02.2021
Crew Member
Firehouse Subs
05.2019 - 08.2020
Conestoga College Institute of Technology And Advanced Learning
No Degree from Business
Similar Profiles
Ariel NavidadAriel Navidad
Product Support Associate (HostGator) at Newfold Digital Inc.Product Support Associate (HostGator) at Newfold Digital Inc.
Michael DimaMichael Dima
Sr. Executive Response Specialist at Newfold Digital (Formerly Endurance)Sr. Executive Response Specialist at Newfold Digital (Formerly Endurance)
ERNIEJON YGOTERNIEJON YGOT
Technical Support Specialist at Newfold DigitalTechnical Support Specialist at Newfold Digital
Jaymi JessJaymi Jess
Brand Ambassador at Embr Events Inc.Brand Ambassador at Embr Events Inc.
KENNY SOOBRAYENKENNY SOOBRAYEN
Financial Services Manager at Stratford KiaFinancial Services Manager at Stratford Kia