Rajat Rajat
technician
Brampton,ON
Summary
Adept Technician with a proven track record at Technical Solutions, where I enhanced customer satisfaction through expert equipment repair and swift issue resolution. Skilled in hardware installation and exceptional customer service, I consistently ensured safety and high-quality standards. My ability to multitask and keen attention to detail led to significant improvements in system performance and team training.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technician
Technical Solutions & Service
02.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Checked, repaired and repacked survival equipment to meet specifications.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Technician Team Leader
Technical Solutions
01.2022 - Current
- Evaluated team performance regularly, providing constructive feedback and targeted coaching for improvement.
- Contributed to ongoing process improvements by identifying inefficiencies and suggesting innovative solutions.
- Established performance metrics for technicians, driving accountability and continuous improvement within the team.
- Improved overall equipment reliability through thorough preventive maintenance procedures.
- Implemented inventory control measures that minimized stock discrepancies and reduced reordering costs.
- Collaborated with other departments to ensure seamless integration of services and support across the organization.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Safely and effectively handled wide range of cleaning products and solutions.
Education
High School Diploma -
Loyalist College of Applied Arts And Technology
Belleville, None04-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Customer interaction
- Deadline oriented
- Equipment Repair
- Mechanical aptitude
- Hardware installation
- Component replacement
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Decreased overtime hours of [Number] groups by offering innovative ideas to run and prioritize workloads.
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Native or Bilingual
Affiliations
- Smart home technical work.
Certification
- Fiber Optic Technician Certification – Fiber Optic Association.
- Certified Biomedical Equipment Technician (CBET) – Association for the Advancement of Medical Instrumentation.
- Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
- Certified Welding Inspector (CWI) - American Welding Society.
- Lean Six Sigma Green Belt – Independent certifying organizations or universities.
- Industrial Electronics Technology Certification (IETC) - Electronics Technicians Association International.
- Pesticide Applicator License – [State] Department of Agriculture.
- CompTIA Certification
- OSHA Certified
- [Name of Certification] [Issuing Organization] [Year Month]
- Automotive Service Excellence Certification (ASE)
- [State] Driver's License
Interests
- Auto Repair/Restoration
- I like looking at the stars and learning about constellations
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Supporting STEM education initiatives and mentorship programs
- Web Development and Design
- Passionate about balancing physical health with mental and emotional wellness
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Participate in local theater productions, enhancing my public speaking and teamwork skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technician
Technical Solutions & Service
02.2022 - Current
Technician Team Leader
Technical Solutions
01.2022 - Current
High School Diploma -
Loyalist College of Applied Arts And Technology
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