Rajat Kumar
Canada
Summary
Auto Parts Sales Representative and Supervisor with 3+ years of experience, excels in enhancing customer satisfaction and operational efficiency. With a solid foundation in advanced computer skills, sales monitoring, and leadership, this professional is adept at managing inventory and nurturing customer relationships. Eager to apply extensive product knowledge and innovative problem-solving approaches to elevate customer loyalty, retention, and revenue in future roles.
Overview
3
3
years of professional experience
Work History
Auto Parts Sales Rep
Motorcade Industries
Toronto, Ontario
04.2024 - Current
- Provided customer service to assist in parts selection and ordering process.
- Assisted customers with product inquiries, troubleshooting problems and providing technical advice.
- Created quotes for customers based on their needs, ensuring competitive pricing structure.
- Tracked shipments using automated systems to ensure accurate deliveries were made in a timely manner.
- Researched availability of parts from vendors, ordered stock as needed and monitored delivery status.
Auto Parts Sales Representative
Canadian Tire
Charlottetown, PEI
10.2022 - 03.2024
- Exhibited exceptional performance under high-pressure situations
- Assisted customers in identifying suitable auto parts and provided usage guidance
- Efficiently facilitated part provision for technicians and installers
- Maintained an organized and accessible merchandise system
- Safely and proficiently operated dealership equipment and resources
- Ensured accurate inventory management and part provision to meet customer needs
- Aided customers with product selection, offering insights on installation and maintenance.
Supervisor
Can am Food Services Alimentaria's
Montréal
11.2021 - 08.2022
- Spearheaded resolution of customer complaints, adapting policies to emerging needs
- Established and enforced team objectives to foster collaboration
- Implemented continuous training programs to address staff skill gaps
- Led team to enhance shelter services, ensuring secure, supportive environment for residents
- Boosted team efficiency through clear goal-setting and robust training programs.
Education
Diploma in business administration of commerce -
Canada collage
Montreal, Quebec05.2022
Skills
- Advanced Computer Proficiency
- Product Knowledge
- Professional Call Etiquette
- Effective Communication Skills
- Vin Decoding Expertise
- Data Organization Skills
- Sales performance achievement
- Retail visual merchandising
- Effective organizational skills
Timeline
Auto Parts Sales Rep
Motorcade Industries
04.2024 - Current
Auto Parts Sales Representative
Canadian Tire
10.2022 - 03.2024
Supervisor
Can am Food Services Alimentaria's
11.2021 - 08.2022
Diploma in business administration of commerce -
Canada collage
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