RAJAT KHANNA
Surrey,BC
Summary
Dynamic and assertive retail sales and operations manager who is motivated by team dynamics where everyone pursues a common goal. Has 10+ years of experience in sales and building customer relations. Proficient in surpassing sales targets, with drive, ambition and determination. Currently looking for a chance to progress and achieve new experience in Canada.
Overview
10
10
years of professional experience
Work History
Operations Manager
NAMO NARAYAN TRADING &SONS
2019.12 - 2024.06
- Proven track record of exceeding sales targets through effective customer engagement and product knowledge
- Utilized digital marketing tools such as social media platforms and email campaigns to drive engagement and sales.
- inventory control processes, ensuring accurate stock levels and timely order fulfillment.
- Maintained compliance with safety and regulatory standards in warehouse operations.
- Built strong rapport with customers, leading to high satisfaction and retention rates.
- Managed administrative tasks such as scheduling, correspondence, and data entry with accuracy and attention to detail.
- Organized meetings and events, coordinating logistics and ensuring smooth execution.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Nutrition Coach & SALES ASSOCIATE
NAMO NARAYAN TRADING & SONS
2014.12 - 2019.11
- Provided expert guidance to customers on nutritional supplements, vitamins, and health products, tailoring recommendations to individual health goals and dietary requirements.
- Stayed informed of product features, benefits, and promotional activities to effectively communicate information to customers and drive sales.
- Utilized POS systems to accurately process transactions and maintain meticulous cash handling procedures
- Collaborated closely with team members to achieve sales targets and deliver outstanding customer service.
Education
Bachelor of Commerce - Finance & Accounting
D.A.V College
Amritsar,India05.2018
Skills
- CUSTOMER SERVICE: Able to utilize existing skills, team orientation and interpersonal strengths to ensure high quality customer service by engaging with the clients.
- COMMUNICATION: Efficient communicator in speech and writing, building lasting relationships with peers and clients. Proficient in English, Hindi and Punjabi.
- PROBLEM SOLVING AND ANALYTIC SKILLS: Able to do quick analytical thinking to figure out an effective solution and its implementation.
- TEAM PLAYER: Organized and loyal team member, clearly listening to others and following instructions, acknowledging peer accomplishments, contributing to positive, productive work environments and team morale.
Timeline
Operations Manager
NAMO NARAYAN TRADING &SONS
2019.12 - 2024.06
Nutrition Coach & SALES ASSOCIATE
NAMO NARAYAN TRADING & SONS
2014.12 - 2019.11
Bachelor of Commerce - Finance & Accounting
D.A.V College
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