RAJAT BHASIN
Langley,BC
Summary
A results-driven person with over eight years of experience in driving sales growth and maximizing profitability in the automotive sector. Proven track record of leading high-performing sales teams, developing strategic marketing initiatives, and building strong customer relationships. Adept at leveraging market trends to enhance customer satisfaction, and achieve revenue targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Open Road Toyota Port Moody
Port Moody, British Columbia
07.2025 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed daily operations of sales department, supervising staff to ensure alignment with sales objectives.
- Utilized CRM systems to track leads and enhance customer interactions, improving follow-up effectiveness.
- Developed pricing strategies to maximize profits while maintaining competitive positioning in the market.
Assistant Sales Manager
Jim Pattison Toyota Downtown
Vancouver, British Columbia
02.2023 - 06.2025
- Led team of 12+ sales representatives, coached and mentored to achieve sales targets and enhance performance
- Enhanced lease client retention rates by 15% through the development of personalized follow-up strategies and proactive communication
- Design and implement effective advertising campaigns on Facebook Marketplace and Craigslist, utilizing market research and customer insights to create compelling ads that drive engagement and increase sales opportunities
- Developed and maintained commission structure and sales performance tracking system, updated charts and reports to reflect team achievements and identify trends for transparency and alignment with sales goals
- Monitored and analyzed heat scores to assess team performance and customer engagement, provided updates and strategic insights to senior management to inform decision-making and drive sales initiatives
Senior Product Advisor
Jim Pattison Toyota Downtown
04.2020 - 02.2023
- Achieved more than 95% customer satisfaction (CSI) rating by providing tailored consultations and thorough product knowledge, leading to improved customer loyalty
- Sold over 230 vehicles annually through effective sales techniques and strong client relationships
- Conducted market research and competitor analysis to uncover new sales and marketing opportunities
- Organized and led promotional events that boosted foot traffic and sales
Product Advisor
Jim Pattison Toyota Downtown
05.2019 - 05.2020
- Exceeded quarterly sales targets through effective product demonstrations and personalized consultations, driving higher customer engagement and conversion rates
- Maintained comprehensive knowledge of automotive product lineup, enhancing customer consultations and support
- Developed follow-up strategy that improved customer retention rates, fostering repeat business and long-term relationships
Product Advisor
Applewood Kia Motors
02.2018 - 02.2019
- Interacted with customers to identify needs and deliver tailored vehicle recommendations
- Implemented follow-up strategies to strengthen customer relationships and enhance satisfaction post-purchase
- Managed sales documentation and reported on sales performance and customer feedback to inform management decisions
Education
Post degree diploma - Business Administration
Langara College
02.2018
Skills
- Sales strategy
- CRM management
- Market analysis
- Negotiation skills
- Automotive knowledge
- Team leadership
- Time management
- Communication skills
Certification
Vehicles Sales Authority License (VSA)
Languages
- English
- Hindi
- Punjabi
Timeline
Sales Manager
Open Road Toyota Port Moody
07.2025 - Current
Assistant Sales Manager
Jim Pattison Toyota Downtown
02.2023 - 06.2025
Senior Product Advisor
Jim Pattison Toyota Downtown
04.2020 - 02.2023
Product Advisor
Jim Pattison Toyota Downtown
05.2019 - 05.2020
Product Advisor
Applewood Kia Motors
02.2018 - 02.2019
Post degree diploma - Business Administration
Langara College