Summary
Work History
Education
Skills
Languages
Timeline
Generic

Rajat

Regina,SK

Summary

Dynamic Customer Care Associate with a proven track record at Canadian Superstore, excelling in complaint handling and relationship building. Delivered exceptional support experiences, contributing to positive company reviews. Skilled in problem resolution and adept at multitasking, I consistently analyze customer needs to provide tailored solutions that enhance satisfaction.

Work History

Customer Care Associate

Canadian Superstore
01.2025 - Current
  • Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
  • Participated in ongoing professional development initiatives to stay informed on industry trends and best practices for customer service delivery.
  • Contributed to positive company reviews by delivering exceptional support experiences to clients.
  • Analyzed paperwork to verify completeness and eligibility for requested products and services.

Education

High School Diploma -

Divine International Public School
Fatehabad, IN
04-2023

Skills

  • Complaint handling
  • Reporting and analysis
  • Coaching and mentoring
  • Payment processing
  • Returns and exchanges
  • Customer service
  • Language proficiency
  • Multitasking and organization
  • Relationship building
  • Problem resolution
  • Customer relationship management
  • Upselling techniques

Languages

English
Full Professional

Timeline

Customer Care Associate

Canadian Superstore
01.2025 - Current

High School Diploma -

Divine International Public School
Rajat