Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the company goals and objectives.
Overview
5
5
years of professional experience
Work History
Part Time: Cashier
Cafe Coffee Day
11.2021 - 05.2023
Expertly managed cash registers, processed various methods of customer transactions (cash, credit/debit cards, digital payments) accurately, and maintained cash drawer integrity, ensuring precise accounting of sales
Demonstrated a keen attention to detail by accurately inputting customer orders, including customized coffee and food selections, resulting in high customer satisfaction
Maintained a comprehensive understanding of the coffee shop's menu offerings, including coffee blends, pastries, and specialty beverages, providing informed recommendations to customers
Contributed to the cafe's cleanliness and organization by restocking supplies, busing tables, and maintaining a tidy and inviting customer area
Part Time: Customer Service Representative
D Mart
07.2018 - 09.2021
Provided friendly, efficient, and personalized service to customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience
Demonstrated a deep understanding of the store's product offerings, including locations, pricing, and promotions, assisting customers in locating items and making informed purchase decisions
Successfully resolved customer concerns, including returns, refunds, and product inquiries, utilizing effective communication skills to de-escalate situations and find satisfactory solutions
Education
Post Graduation Diploma - Project Management
Fleming College
04.2024
Bachelors Degree - Electronics and Communication Engineering
Sreenidhi Institute of Science and Technology
01.2019
Skills
Cash Handling
Adaptability and Flexibility
Customer Service
Payment Collection
Cash Register Operation
Conflict Resolution
Staff Supervision
Availability
Sunday, Monday, Tuesday, Thursday, and Friday: Flexible
Wednesday & Saturday: Morning and Night shifts preferred.
Languages
English
Full Professional
Timeline
Part Time: Cashier
Cafe Coffee Day
11.2021 - 05.2023
Part Time: Customer Service Representative
D Mart
07.2018 - 09.2021
Post Graduation Diploma - Project Management
Fleming College
Bachelors Degree - Electronics and Communication Engineering