Rajapreetha Ravibalan

Led initiatives to automate program processes, significantly enhancing operational efficiency.

Contributed to building high-level product architecture, and collaborated on research and design document reviews.

Outlined delivery roadmap, securing leadership approval through detailed discussions.

Created requirements documents, tracked progress, and generated comprehensive monthly reports.

Participated in sprint planning and backlog grooming to align developer action plans with goals.

Established new program framework, partnering with stakeholders across neighboring clusters.

• Managed technical support team of 10 members to facilitate new product setups for Amazon WW marketplaces.
• Developed automation tool for configurations, saving 0.6 FTEs.
• Promoted two engineers from Support Engineer II to III to enhance team capabilities.

• Defined project goals and conceptualized process designs to align with strategic objectives.
• Estimated resource requirements and drafted delivery plans for efficient project execution.
• Managed operational team of approximately 20 FTEs, consistently achieving monthly targets since Q1 2020.
• Facilitated extraction of product attributes from 2,500 manufacturer websites to improve data quality on Amazon.
• Promoted two candidates from L3 to L4 within three months of assuming operational leadership.
• Collaborated with recruitment team to triple operational staffing in 2020, resulting in 126 new L3 hires.

• Established Pathfinder program to enhance product attributes for Amazon, serving 1,300 manufacturers in 2019.
• Delivered data for 1,300 manufacturers, enriching attributes for 525.5K products and generating $20.5M in revenue.
• Collaborated with Accenture and Smart One Solutions to outsource operations, saving $107K (6 FTEs).
• Facilitated onboarding and training processes with agencies, ensuring effective operational integration.
• Partnered with technical team to develop product information extraction tool, achieving a 70% success rate.
• Managed 10-member team to implement automation solutions, conducting UAT to optimize performance.
• Defined automation strategy to align Amazon products with manufacturer websites, realizing savings of $33K (2 FTEs).
• Conceptualized product extraction strategy with tech team, achieving $161K savings (9.8 FTEs) in 2019.

• Established program to ingest manufacturer product attributes from market research companies, including Nielsen and NPD.
• Designed comprehensive data workflow encompassing data procurement, transformation for Amazon's specifications, and downstream product identification.
• Increased Amazon US catalog by 120K new products through strategic workflow execution.
• Developed SQL-based report to monitor inflow from each manufacturer entity and assess impact on product selection.

• Supported operational processes and maintained productivity of 110% and quality of 96%.