Rajanpreet Singh
Edmonton
Summary
Motivated and dedicated individual seeking a position in law enforcement. Eager to apply strong communication, problem-solving, and critical-thinking skills in a challenging and dynamic environment. Committed to serving and protecting the community through professionalism, integrity, and continuous learning.
Overview
5
5
years of professional experience
Work History
Wireless Sales Associate
OSL
Edmonton
12.2024 - Current
- Assess customer needs and provide personalized recommendations based on their requirements for mobile devices, plans, or accessories.
- Maintain an in-depth understanding of mobile devices, plans, promotions, and related accessories.
- Process sales transactions accurately and efficiently, including handling cash, credit card payments, and returns.
- Maintain accurate customer records, ensuring compliance with company policies and customer privacy standards.
- Work with fellow associates to meet store goals and contribute to team success.
MSL Advisor
Best Buy
Edmonton
09.2024 - 11.2024
- Provide customers with information on mobile devices, plans, and accessories, ensuring they make informed decisions.
- Assist customers with setting up mobile devices, including activation and troubleshooting.
- Offer promotions and upsell additional products or services, such as phone cases, chargers, protection plans, or mobile service plans.
- Help manage and track inventory, ensuring popular mobile products are wellstocked.
- Lead by example in promoting a customer-first mentality within the department.
CellPhone Repair Technician/ Customer Service Representative
Dr. Phone Fix
Saskatoon
10.2021 - 08.2024
- Diagnosed and repaired hardware and software issues on various smartphone models.
- Replaced damaged screens, batteries, and other components with precision and efficiency.
- Handled customer inquiries, resolved issues promptly, and ensured customer satisfaction.
- Maintained store appearance and organized merchandise displays to enhance customer experience and drive sales.
- Provided high-quality customer service, resolving customer concerns and managing high-pressure situations with tact and diplomacy.
- Developed strong interpersonal skills and learned how to handle sensitive situations with discretion and professionalism.
Overhead Crane Operator
Mansteel Rebar
Richmond Hill
12.2020 - 10.2021
- Operated overhead cranes to move, lift, and position heavy steel materials and equipment within the warehouse.
- Conducted routine inspections and maintenance of crane equipment to ensure optimal performance and safety.
- Coordinated with warehouse personnel to ensure accurate and timely loading and unloading of materials.
- Adhered to safety protocols and company procedures to prevent accidents and ensure a safe working environment.
- Documented and reported any equipment malfunctions or safety hazards to the supervisor.
Material Handler
Assured Packaging
Missisauga
04.2020 - 11.2020
- Operated forklifts, pallet jacks, and other warehouse equipment to efficiently move and store products.
- Prepared and processed orders for shipment, including picking, packing, and labeling.
- Collaborated with team members to streamline operations and reduce handling time.
- Implemented safety protocols that reduced workplace accident.
Education
Diploma - Computer Engineering Technician
Northern College
Scarborough, Ontario04.2021
High School Diploma -
Government Senior Secondary School
Tanda Urmur, Punjab01.2019
Skills
- Communication
- Problem-Solving
- Attention to Detail
- Physical Fitness
- Conflict Resolution
- Teamwork and Collaboration
Timeline
Wireless Sales Associate
OSL
12.2024 - Current
MSL Advisor
Best Buy
09.2024 - 11.2024
CellPhone Repair Technician/ Customer Service Representative
Dr. Phone Fix
10.2021 - 08.2024
Overhead Crane Operator
Mansteel Rebar
12.2020 - 10.2021
Material Handler
Assured Packaging
04.2020 - 11.2020
Diploma - Computer Engineering Technician
Northern College
High School Diploma -
Government Senior Secondary School