Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rajanpreet Khehra

Winnipeg,MB

Summary

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Assistant Manager

Wendys
Winnipeg, Manitoba
06.2019 - Current
  • Supervised daily restaurant operations, ensuring efficient service and customer satisfaction.
  • Managed inventory levels to maintain stock and minimize waste.
  • Assisted in scheduling staff to optimize coverage during peak hours.
  • Conducted regular inspections of food preparation areas for cleanliness and safety compliance.
  • Collaborated with management to resolve customer complaints effectively and promptly.
  • Supported financial procedures by handling cash management and daily sales reports.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Supervised daily operations including scheduling shifts, assigning duties.

Project Manager

Ace Project Space
Winnipeg
05.2020 - 08.2020
  • Managed stakeholder communication to align project goals and expectations.
  • Developed project plans outlining tasks, milestones, and deliverables effectively.
  • Facilitated regular team meetings to discuss progress and address challenges.
  • Ensuring that the team follows scrum framework values and agile practices.

• Motivating the team to improve processes.

• Prepare and assist in project documentation.

Education

Business Technology Management

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
01.2019 - 04.2021

Skills

  • Inventory management
  • Staff scheduling
  • Customer service
  • Cash management
  • Conflict resolution
  • Team leadership
  • Effective communication
  • Time management
  • Training and development
  • Problem solving
  • Team building
  • Decision-making
  • Recruitment and hiring
  • Active Listening

Certification

  • Successful Negotiation- Essential Strategies and Skills

Languages

English
Full Professional

Timeline

Project Manager

Ace Project Space
05.2020 - 08.2020

Assistant Manager

Wendys
06.2019 - Current

Business Technology Management

Red River College of Applied Arts, Science And Technology
01.2019 - 04.2021
Rajanpreet Khehra