Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rajanpreet Kaur

Calgary,AB

Summary

Detail-oriented administrative assistant with a proven track record in customer service, data entry, and office management. Skilled in streamlining processes and enhancing operational efficiency to ensure a smooth workflow in fast-paced environments. Strong organizational skills and a commitment to delivering exceptional support contribute to team success and client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Mainstream Transportation
04.2023 - Current
  • Prepare, key in, edit and proofread correspondence, invoices, presentation, reports and related material.
  • Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments
  • Schedule and confirm appointments and meetings of employer.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Setup and maintain manual and computerized information filling systems.

Customer Service Representative

Esso Gas Station
03.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Informing customers about store deals
  • Handling Cash, debit and credit transactions.
  • Verifying the age of customer for smoke and lottery sales. Refilling lottery, smokes and snack racks.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Seasonal Sales Associate

Hudson Bay
09.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Business Administration And Management -

Medicine Hat College
Medicine Hat, AB
12.2022

Skills

  • Effective time management
  • Analytical problem solver
  • Data categorization
  • Customer engagement
  • Administrative support
  • Scheduling

Certification

AB Security Guard License

References

Available on request.

Timeline

Administrative Assistant

Mainstream Transportation
04.2023 - Current

Customer Service Representative

Esso Gas Station
03.2022 - 01.2023

Seasonal Sales Associate

Hudson Bay
09.2021 - 02.2022

Business Administration And Management -

Medicine Hat College
Rajanpreet Kaur