Rajanpreet Kaur
Surrey,Bc
Summary
Highly efficient assistant manager with 5 years of experience supervising multiple teams of employees while planning and maintaining work schedules, updating and implementing new procedures and policies and performing customer service activities.
Lead Assistant with talent supporting senior managers and upper management in decision making and improved productivity. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Assistant Manager
7-Eleven
05.2019 - Current
- Managed 3 retail locations, with a staff of 30
- Streamlined the operational procedures to increase revenue and increase staff efficiency by 10%
- Improved merchandising techniques by 15% in order to further improve store efficiency and increase sale
- Managed the store's daily operations, ensuring the store met its sales goals
- Assisted in the training of more than 20 new employees
- Increased employee retention by 10%
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
Administrative Assistant
Aspire 9
02.2019 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Bachelor of Arts - Honours in Economics
Dev Saman College For Women
Punjab, INDIA04-2019
Skills
- Customer Service
- Computer Literacy
- Communication Skills
- Retail Management
- Restaurant Experience
- Supervising Experience
- Management
- Hiring
- Time Management
- Training & Development
- Leadership Experience
- Communication skills
- Customer service
- Guest services
- Leadership
- English
- Bilingual
- Customer engagement
- Effective leadership
- Team management
- Operations management
- Marketing
- Health and safety compliance
- Multitasking and organization
Accomplishments
- Supervised team of 18 staff members.
- Started as sales associate and achieved lead assistant manager after 1 year.
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- First Aid Certification
- Driver's License
Interests
- Growing herbs, vegetables, or fruits in home gardens
- Volunteering at community kitchens and food-related charities
Timeline
Lead Assistant Manager
7-Eleven
05.2019 - Current
Administrative Assistant
Aspire 9
02.2019 - 08.2019
Bachelor of Arts - Honours in Economics
Dev Saman College For Women
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