Rajanpreet Kaur
Hamilton
Summary
Dynamic professional with a proven track record at Tim Hortons and Conceptual Fusion Design Inc., excelling in customer service and problem-solving. Demonstrated leadership and teamwork abilities, enhancing team efficiency and customer loyalty. Skilled in creating positive experiences and adept at workplace safety, consistently delivering exceptional service and collaborative success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
05.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to team success by completing jobs quickly and accurately.
Customer Service Representative
Conceptual Fusion Design Inc.
01.2024 - 04.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Computer Systems Technician - Software Support - Computer Science
Mohawk College of Applied Arts And Technology
Hamilton, ONSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Leadership qualities
- Workplace safety
Languages
English
Full Professional
Certification
Security Guard License,
First Aid & CPR level C,
Covid Vaccination
Timeline
Team Member
Tim Hortons
05.2024 - 12.2024
Customer Service Representative
Conceptual Fusion Design Inc.
01.2024 - 04.2024
Computer Systems Technician - Software Support - Computer Science
Mohawk College of Applied Arts And Technology
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