Summary
Overview
Work History
Education
Skills
Timeline
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Rajanpreet Kaur

Surrey,BC

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Sales associate

Bikini Village
08.2022 - Current
  • Offering each customer top- notch, service and polite support to boost sales and customer satisfaction
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered questions about store policies and concerns to support positive customer experiences
  • Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Supervisor

Tim Hortons
05.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.

line leader

Nike store
02.2021 - 04.2021
  • Monitored product quality to achieve superior quality reputation.
  • Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
  • Tracked material orders and deliveries in accordance with company procedures.
  • Used computer systems to perform diagnostics on electronic and communications components.
  • Followed daily production schedules for organized and on-time deliveries.
  • Collaborated with other departments to establish smooth operations and encourage teamwork.

Education

Bachelor of Science - Zoology

Diploma - Supply Chain And Operations Management

St. Lawrence College @Canadian College
Vancouver, BC

PG certificate in Advanced Water Systems and Management -

Fleming College
Peterborough, ON
2021

Skills

  • Familiar with logistics in supply chain and related software
  • Familiar with inventory of goods
  • Problem solving
  • Leadership and team leading skills
  • Excellent Customer Service skills
  • Proficient in MS Office
  • Verbal Communication
  • Guest Relations
  • Sales Trends
  • Adapt to Diverse Groups
  • Product and Service Sales
  • Cash Register Operation
  • Sales Expertise
  • Excellent People Skills
  • Safety and Cleanliness Standards
  • Inventory Tracking
  • Item Ticketing and Pricing
  • Verbal and Written Communication
  • Merchandise Recommendations
  • Store Policies and Procedures
  • Key Account Generation
  • Flexible Hours
  • Hospitality and Accommodation

Timeline

Sales associate

Bikini Village
08.2022 - Current

Supervisor

Tim Hortons
05.2021 - Current

line leader

Nike store
02.2021 - 04.2021

Bachelor of Science - Zoology

Diploma - Supply Chain And Operations Management

St. Lawrence College @Canadian College

PG certificate in Advanced Water Systems and Management -

Fleming College

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Rajanpreet Kaur