RAJANIE SIVARANJAN
Bradford
Summary
Experienced cashier with over 14 years of customer service expertise in the food service industry. Proficient in cash handling, payment processing, and cash drawer balancing. Demonstrated ability to maintain a clean and organized checkout area while providing exceptional customer service. Strong soft skills in communication and problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Member/Cashier
Country Style
01.2016 - 02.2024
- Provided exceptional customer service in a fast-paced café, expertly managing high-volume orders and maintaining a welcoming atmosphere
- Crafted a wide range of beverages and food items, ensuring consistent quality and adherence to hygiene standards
- Processed cash and credit transactions with precision, maintaining balanced registers and upholding financial accountability
- Collaborated with team members to enhance operational efficiency, fostering a cohesive work environment during peak service times
- Engaged customers by educating them about menu offerings and promotions, building strong relationships that encouraged repeat business
Team Leader
Tim Hortons
02.2009 - 12.2016
- Led and trained a team of staff members, ensuring smooth operations and high-quality customer service during busy shifts while promoting a positive work environment
- Oversaw daily tasks, including order taking, food preparation, and service delivery, ensuring compliance with company standards for quality and efficiency
- Managed cash handling processes, including accurate balancing of registers and oversight of financial transactions, ensuring accountability and integrity
- Monitored inventory levels, conducted stock assessments, and placed timely orders to minimize waste and maintain product availability
- Addressed customer inquiries and resolved complaints effectively, enhancing guest satisfaction and fostering long-term customer relationships
Education
High School Diploma -
Lamoreaux CI
09.1996
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Efficiency under pressure
Languages
English
Full Professional
Certification
CPR/First Aid
Timeline
Team Member/Cashier
Country Style
01.2016 - 02.2024
Team Leader
Tim Hortons
02.2009 - 12.2016
CPR/First Aid
High School Diploma -
Lamoreaux CI
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