Rajani Brijesh Barot
Moncton,NB
Summary
Honest and determined to learn and grow along with the growth of the company. Flexible & adaptable to changing work demands, volumes & schedules. Positive & efficient, active team player & proven ability to meet deadlines. Strong experience in customer service. Strives to exceed customer expectations. Strong computer skills including MS Office, Data entry. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
9
9
years of professional experience
Work History
Shift Manager
McDonald's
Moncton, NB
07.2022 - Current
- Helping their assigned
Departments meet their goals. - Helped employees accomplish tasks during peak periods.
- During a shift, it is your responsibility to lead the crew and other management to make sure that guest demands are met and that excellent quality, service, and cleanliness are provided.
• Organizing each shift, facilitating lively and educational shift huddles, and energizing the team all through
the shift as well as keeping an eye on performance throughout it.
• Managing safety, security, and profitability in accordance with McDonald's standards while acting to satisfy guest demand.
• Getting in touch with the incoming shift manager to help get him or her ready to lead a successful shift as well.
Supervisor Internship
Tim Hortons
Moncton, NB
12.2021 - 04.2022
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
Accounting & Financials
Vinay Corporation
04.2017 - 02.2020
- Cash Management
- Maintaining day to day Account Activities
- Inventory and Stock tracking
- Helping the managers with their departments needs.
Assistant Accountant
B.K. TRADERS-Gujarat
10.2014 - 01.2017
- This includes greeting and directing guests, answering phone inquiries, and handling requests or complaints in a professional manner
- Maintain files with confidentiality in an easily accessible format
- Coordinate communication between various departments, schedule meetings, distribute reports and keep all parties informed of general business operations.
Real Paprika Food
01.2015 - 01.2016
- Carry out duties to prepare food and maintain neat eating services
- Order taking and dealing with customers and their needs
- Handling cash (opening and closing tills) and cash turnover to next shift
- Make Sure all reports about cash handling are accurate with no discrepancies
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
- Checking in on dining customers to enquire about food quality and service
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
- Monitoring the restaurant's cash flow and settling outstanding bills
- Resolving customer complaints in a professional manner.
Cashier/Sales Associate
Reliance smart store Ahmedabad
- Greet customers when entering or leaving the store
- Provide excellent service to customers by creating rapport from the first point of contact
- To close the deal, answer all questions, provide comprehensive details, and build trust with the customer
- Managing transactions with customers using cash registers
- Scanning goods and ensuring pricing is accurate
- Collecting payments whether in cash or credit
- Issue receipts, refunds, or change
- Resolve customer complaints, guide them and provide relevant information
- Opening and closing shifts
- Maintain clean and tidy checkout areas.
Education
Master of Management in Management -
Crandall University
05.2022
Postgraduate (B.com) -
Kadi University
04.2014
Diploma in Computer Application -
Skills
- Customer Service
- Recordkeeping
- Up selling
- Guest Services
- Cashiering
- Sales
- Microsoft Word
- Data Entry
- Food Service
- Host/Hostess
- Team Development
- Quality Assurance
Skills
- Communication Skills
- Retail Sales
- Payment collection
- Inventory management and Quality control
- Hands on experience of MS Office
- Cash Handling
- Front Desk
- Microsoft Office
- Administrative Experience
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Timeline
Shift Manager
McDonald's
07.2022 - Current
Supervisor Internship
Tim Hortons
12.2021 - 04.2022
Accounting & Financials
Vinay Corporation
04.2017 - 02.2020
Real Paprika Food
01.2015 - 01.2016
Assistant Accountant
B.K. TRADERS-Gujarat
10.2014 - 01.2017
Cashier/Sales Associate
Reliance smart store Ahmedabad
Master of Management in Management -
Crandall University
Postgraduate (B.com) -
Kadi University
Diploma in Computer Application -
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