Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RAJAN RAJAN

etobicoke,ontario

Summary

Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Experienced in providing comprehensive support for accounting functions

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Assistant

SECURITAS
North York, Canada
04.2023 - Current
  • Issue passes and badges and check identification of visitors
  • Performed administrative tasks such as filing reports, managing employee records and updating databases
  • Issued parking permits for employees and monitored vehicles parked onsite.
  • Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Maintained important files, running reports and delivering updates on occupancy.
  • Attended regular meetings with department heads to discuss policies and procedures.

Inventory Control Clerk

NORTHLAND FULFILLMENT
Etobicoke, Canada
07.2022 - Current
  • Provided support in resolving customer complaints related to inventory issues.
  • Spearheaded production planning which included prioritizing production orders and inventory tracking within a specific time frame saving time
  • Completed inventory reports and processed information ensuring 100% accuracy before delivering data to management
  • Created weekly reports of the Inventory cycle count made to reduce stock loss by 78.98%
  • Worked independently with minimal supervision and deadlines each month to capture all inventory in transit curing the month-end inventory count
  • Supervised daily stock level scans and ensured adjustments were made when necessary in the standard counting system as well as company procedures.

Front Desk Agent

Neptune (TTC Hillcrest Complex)
Toronto, Ontario
11.2022 - 03.2023
  • Provided excellent customer service while upholding company policies.
  • Kept accurate records of guest transactions.
  • Assisted with check-in and check-out procedures for guests.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Resolved customer complaints promptly and courteously.
  • Answered phones, responded to inquiries, and took messages.
  • Monitored security cameras in lobby area as needed.

Warehouse Associate

NORTHLAND FULFILLMENT
Etobicoke, Canada
11.2021 - 07.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Strategized, implemented and maintained a 99.97% level of service Ensuring customer satisfaction
  • Operated RF scanners to track merchandise and verify contents of containers
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Traced and catalogued transfers of commodities from one facility to another collaborating with supervisor

Accounting Assistant

Harman & Company
Mandi Gobindgarh , Punjab, India
09.2020 - 07.2021
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Received and recorded cash, checks and transfers.
  • Maintained accurate financial records and documentation in compliance with company policies.
  • Assisted with tax preparation and filing, including sales tax and income tax returns.
  • Reconciled computer reports with manually maintained ledgers.
  • Checked postings and documents for correctness, accuracy and proper coding.

Education

BUSINESS MANAGEMENT DIPLOMA -

HUMBER COLLEGE
ON
09.2024

PROFESSIONAL PROJECT MANAGEMENT - Coursera

Google
09.2024

Skills

  • Problem-solving skills
  • Multitasking and organization
  • Scheduling appointments
  • Complaint resolution
  • Recordkeeping
  • Data entry
  • Time management
  • Purchase order receipts
  • Paperwork coordination
  • Cycle counting
  • Microsoft Excel
  • Customer service

Certification

  • JHSC Certification Part One- Warehousing and Distribution (WSPS)
  • JHSC Certification Part Two- Warehousing and Distribution (WSPS)
  • Being a Mindful Employee Certification (CCOHS)

Languages

  • English
  • Professional Punjabi
  • Professional Hindi

Timeline

Front Desk Assistant

SECURITAS
04.2023 - Current

Front Desk Agent

Neptune (TTC Hillcrest Complex)
11.2022 - 03.2023

Inventory Control Clerk

NORTHLAND FULFILLMENT
07.2022 - Current

Warehouse Associate

NORTHLAND FULFILLMENT
11.2021 - 07.2022

Accounting Assistant

Harman & Company
09.2020 - 07.2021

BUSINESS MANAGEMENT DIPLOMA -

HUMBER COLLEGE

PROFESSIONAL PROJECT MANAGEMENT - Coursera

Google

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