Rajan Bhardwaj
Burnaby,BC
Summary
- CPA candidate (currently enrolled in Tax module)
- Strong analytical, critical thinking, decision making and problem-solving skills.
- Exceptional time management skills and ability to handle multiple tasks.
- Technically proficient in Microsoft Office (Word, Excel & Outlook).
- Knowledge of CaseWare, TaxPrep, and cloud accounting platform QuickBooks Online preferred.
- Consistently Rated Top Performer in customer service roles at TD Canada Trust and Walmart, recognized for professionalism and guest satisfaction
- Honour Roll Student at Douglas College with a 3.7 GPA and awarded the International Student Scholarship
- Completed CRA Auditor Role with a strong record of accuracy, professionalism, and compliance with federal procedures
- Volunteered as Tax Preparer, supporting the community and building trust through clear, helpful communication
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Income Tax Auditor
Canada Revenue Agency
01.2022 - 07.2025
- Developed comprehensive audit plans outlining objectives, scope, and methodology for each assigned case.
- Completed continuing professional education courses regularly to stay current on industry best practices and maintain professional competence as an Income Tax Auditor.
- Identified tax evasion tactics, leading to the recovery of significant revenue for the government.
- Analyzed financial data diligently to identify inconsistencies or inaccuracies that indicated potential noncompliance with tax laws.
- Assisted colleagues in complex audits, providing expertise and contributing to successful case resolutions.
- Collaborated with tax professionals to ensure accurate reporting and adherence to tax laws.
Staff Accountant
Avisar CPA
09.2021 - 12.2021
- Preparation of working papers and financial statements for audit, review and compilation engagements for public and private entities across a variety of industries.
- Preparation of corporate income tax returns, personal tax returns, trust returns.
- Preparation of other regulatory returns or compliance filings.
- Communication with Canada Revenue Agency (CRA) on behalf of clients.
- Interaction with clients in a professional manner.
- Ensuring work is completed accurately and on a timely basis.
Staff Accountant
Dusangh & Co, Chartered Professional Accountants
05.2021 - 08.2021
- Preparation of Compilation Engagements.
- Preparation of Corporate, Personal, Trust tax returns.
- Assisting partners with tax planning, estate planning and compliance matters.
- Client communication and relationship management.
- Other accounting and tax related tasks as required but not limited to preparation of GST, PST and WCB returns.
Personal Banking Associate
Toronto-Dominion Bank
01.2019 - 04.2021
- Participated actively in staff training programs designed not only for personal professional development but also for enhancing overall team performance levels.
- Streamlined branch operations by collaborating with team members to optimize efficiency and improve workflow processes.
- Ensured compliance with all regulatory requirements by meticulously reviewing transaction records and adhering strictly to established operational guidelines.
- Played a key role in implementing a customer feedback system that led to actionable insights for continuous service improvement efforts, ultimately translating into higher customer satisfaction ratings.
- Assisted customers in opening new accounts, ensuring thorough understanding of available products and services.
- Handled sensitive customer inquiries with discretion and professionalism, maintaining strict adherence to privacy regulations.
- Enhanced customer satisfaction by providing personalized banking solutions tailored to individual needs.
- Supported colleagues during peak periods as needed, fostering a positive team environment conducive to achieving shared goals.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Customer Service Manager
Walmart Canada
09.2017 - 01.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Post Baccalaureate Diploma - Accounting And Finance
Douglas College
New Westminster, BC12.2020
Bachelor Of Commerce - Tax, Accounting And Finance
University of Delhi
New Delhi 08.2013 - 09.2016
Skills
- 5 years of customer service experience in banking, retail, and federal roles
- Strong communication skills; fluent in English, conversational in Punjabi and Hindi
- Trained in conflict resolution; calm, professional, and safety-focused under pressure
- Physically fit and meet all cabin crew height and lifting requirements
- Flexible and reliable; open to relocation, shift work, on-call, and overnights
- Team player with a polished, professional appearance and commitment to guest care
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Income Tax Auditor
Canada Revenue Agency
01.2022 - 07.2025
Staff Accountant
Avisar CPA
09.2021 - 12.2021
Staff Accountant
Dusangh & Co, Chartered Professional Accountants
05.2021 - 08.2021
Personal Banking Associate
Toronto-Dominion Bank
01.2019 - 04.2021
Customer Service Manager
Walmart Canada
09.2017 - 01.2019
Bachelor Of Commerce - Tax, Accounting And Finance
University of Delhi
08.2013 - 09.2016
Post Baccalaureate Diploma - Accounting And Finance
Douglas College
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