Rajalakshmi Sarada Bai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Credit Officer well-versed in reviewing financial documents, preparing loan packages and making recommendations based on risk values. Detail-oriented and thorough with excellent judgment and good verbal and written communication strengths.
Overview
19
19
years of professional experience
Work History
Software Tester
Jiitak Inc
12.2022 - 11.2023
- Improved software quality by executing thorough test cases and identifying critical defects.
- Mentored junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
- Streamlined regression testing process with the implementation of automated testing tools.
- Established practical test strategies that aligned with project requirements while adhering to strict deadlines, contributing to successful releases without delay.
- Assisted team with development of web-based applications in Agile environment.
- Creating test documents including test plan, test cases and test report
Assistant Manager
South Indian Bank
10.2011 - 02.2021
- Analyzed credit data and financial statements of applicants to determine their creditworthiness.
- Evaluated loan applications, including reviewing credit reports, income documents, and collateral valuation.
- Managed a portfolio of loans and ensured compliance with internal policies and regulatory requirements.
- Communicated credit decisions to customers and provided guidance on improving creditworthiness.
- Collaborated with loan officers, underwriters, and other team members to streamline the credit approval process.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Accounting Clerk
South Indian Bank
09.2006 - 09.2011
- Processed cash and non-cash transactions accurately and efficiently and maintained records
- Handled administrative tasks such as filing documents, updating customer records, preparing reports etc
- Collaborated with other staff to ensure excellent customer service and resolve issues promptly
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
Research Associate
Amrita Research Labs
08.2004 - 04.2005
- Team member in the Applied Pervasive Computing Group
- Responsible for assisting research projects funded by Dept of Science and Technology (DST)and Konkan Railway Corporation Ltd (KRCL) etc
Education
Master of Science - Computer Science
Amrita Institute of Computer Technology
Kerala, India05.2005
Bachelor of Science - Computer Science
IHRD College of Applied Science
Kerala, India03.2001
Skills
- Manual Testing
- Test case design
- Functional Testing
- Agile Methodology
- Credit analysis
- Customer Relations
- Documentation Management
- Credit validations
- Creditworthiness Determination
- Loan Underwriting
- Documentation preparation
- Loan recommendations
- Collateral Evaluation
- Loan Processing
- Good Analytical Skills
- Basic knowledge in programming languages
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Timeline
Software Tester
Jiitak Inc
12.2022 - 11.2023
Assistant Manager
South Indian Bank
10.2011 - 02.2021
Accounting Clerk
South Indian Bank
09.2006 - 09.2011
Research Associate
Amrita Research Labs
08.2004 - 04.2005
Master of Science - Computer Science
Amrita Institute of Computer Technology
Bachelor of Science - Computer Science
IHRD College of Applied Science
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