Raja Skaf
Montreal
Summary
Top-notch Underwriter with solid experience in financial services. Strong foundation in risk assessment, problem solving, and decision-making. Known for precision and delivering impactful outcomes in underwriting.
Hospitality professional with strong leadership and organizational skills. Proven ability to enhance guest experiences and streamline operations. Expertise in staff training, customer service, and conflict resolution.
Overview
24
24
years of professional experience
Work History
Underwriter / Critical Analyst
Westgate Managing Capital
02.2021 - Current
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
English Teacher
Providence Private School
09.2013 - 11.2020
- Prepared and implemented lesson plans covering required course topics for KG2, KG3 and Grade 1, 2, 4 and 5.
Critical Incident Manager
Emirates Airlines
01.2005 - 11.2013
Manager of Aircraft Cabin
Emirates Airlines
01.2002 - 11.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within required timeframes.
- Enhanced customer satisfaction by resolving problems promptly, and ensuring high-quality service delivery.
Education
Bachelor of Arts - Human Resources Management
University of Leicester
United KingdomBachelor of Arts - English Literature
Lebanese International University
Tripoli LebanonSkills
- Interpersonal communication skills
- Deliverable Tracking
- Conflict Resolution and problem solving
- Staff training and development
- Risk assessment
- Microsoft office proficiency
- Human resources operations
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Full Professional
Spanish
Professional Working
German
Professional Working
Timeline
Underwriter / Critical Analyst
Westgate Managing Capital
02.2021 - Current
English Teacher
Providence Private School
09.2013 - 11.2020
Critical Incident Manager
Emirates Airlines
01.2005 - 11.2013
Manager of Aircraft Cabin
Emirates Airlines
01.2002 - 11.2013
Bachelor of Arts - Human Resources Management
University of Leicester
Bachelor of Arts - English Literature
Lebanese International University
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