Raj Singh
105 Dempsey St, Red Deer,AB
Summary
- Flexible, hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference. Responsible School Bus Driver operates school buses and other vehicles to transport students to and from designated locations. Conducts safe and orderly loading and unloading of students at specified stops. Communicates bus rules, safety, and behavior requirements, and addresses improper behavior using appropriate interpersonal skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
School Bus Driver
PRARIE BUS LINES
Red Deer, Alberta
08.2024 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Assisted with loading and unloading of passengers as needed.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Provided helpful directions and assistance to students during their ride.
- Communicated effectively with parents regarding student transportation issues.
- Reported student behavior incidents promptly to the appropriate personnel.
- Monitored student behavior on the bus and enforced rules consistently.
- Responded quickly in emergency situations by taking appropriate actions.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Complied with district policies and procedures concerning student discipline.
- Promoted good public relations by responding courteously to inquiries from parents or members of the community.
- Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
- Kept up-to-date on changes in local roads, traffic patterns, construction projects., that may affect routes or schedules.
- Managed time efficiently so that routes are completed within allotted timespan.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Followed schedules and routes to maintain timely arrivals and departures.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Provided safe and reliable school bus transportation service on fixed routes.
- Assisted passengers in evacuation of bus in case of emergency.
- Reported delays, accidents or other traffic and transportation situations to supervisor.
- Regulated heating, lighting and ventilation systems for passenger comfort.
- Reported accidents and completed required reports.
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
- Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
Uber Partner
UBER
Halifax, Nova Scotia
11.2023 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained cleanliness of interior and exterior of vehicle.
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Adhered to local driving laws while transporting passengers safely from point A to point B.
- Managed customer complaints professionally and courteously.
- Provided helpful information about local attractions or points of interest upon request from customers.
- Followed company policies and procedures related to driver conduct on the road.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Kept track of mileage driven for tax purposes using designated tracking software.
- Maintained valid driver's license at all times according to state regulations.
- Achieved consistently high customer scores due to exceptional service.
- Drove passengers from pick-up points to deliver to destination.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
Sales Manager
HONDA MOTORCYCLES SCOOTER INDIA PVT LTD
FATEHGARH SAHIB, PUNJAB
07.2017 - 11.2023
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Uber Partner
UBER
AUCKLAND, NZ, NEW ZEALAND
12.2014 - 07.2017
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
Customer Service Representative
HONDA MOTORCYCLES SCOOTER INDIA PVT LTD
CHANDIGARH, , INDIA
01.2006 - 05.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
HARDWARE AND SOFTWARE - IT Network Security
APTECH
Van Anda, BC06-1999
High School Diploma -
APTECH
INDIA01-1997
High School Diploma -
KEDNDIYA VIDYALYA
1207-1996
Skills
- Vehicle inspections
- Vehicle Maintenance
- Passenger Assistance
- Emergency Procedures
- Student Supervision
- Special Needs Assistance
- Database Management
- Strong safety history
- Route Navigation
- Safety-focused
- Incident Reporting
- Safe Driving Practices
- Transporting Students
- Route Planning
- Pre-Trip Inspections
- Customer-Oriented
- Local traffic laws
- Local street knowledge
- Map reading expert
- Safe Driver Training
- Punctuality
- Behavior Management
Certification
- Class 2 with S Endorsement
- Class 4 license
Timeline
School Bus Driver
PRARIE BUS LINES
08.2024 - Current
Uber Partner
UBER
11.2023 - Current
Sales Manager
HONDA MOTORCYCLES SCOOTER INDIA PVT LTD
07.2017 - 11.2023
Uber Partner
UBER
12.2014 - 07.2017
Customer Service Representative
HONDA MOTORCYCLES SCOOTER INDIA PVT LTD
01.2006 - 05.2014
HARDWARE AND SOFTWARE - IT Network Security
APTECH
High School Diploma -
APTECH
High School Diploma -
KEDNDIYA VIDYALYA
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