Raj Partel
Prince Albert,Saskatchewan (SK)
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Bill Gosling
Toronto
02.2023 - 01.2024
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Office Assistant
Metzger Meats
Hensall, ON
07.2022 - 01.2023
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Office Assistant
Foodmandu
Kathmandu, Nepal
04.2020 - 01.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
Education
Post Graduate - Business Management
International Business Management
Fanshawe College04-2023
Bachelors - Hospitality
Hospitality Management
National College Of Management And Technical Scien12-2021
Skills
- Information Security
- Complaint resolution
- Call Management
- Data Entry
- Paperwork Processing
- Scheduling
- Data Collection
- Multi-Task Management
- Client Relations
- Administrative Support
Timeline
Customer Service Representative
Bill Gosling
02.2023 - 01.2024
Office Assistant
Metzger Meats
07.2022 - 01.2023
Office Assistant
Foodmandu
04.2020 - 01.2021
Post Graduate - Business Management
International Business Management
Bachelors - Hospitality
Hospitality Management
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