Raj Kansara
Toronto,ON
Summary
Results-oriented MBA graduate with expertise in office administration and human resource operations. Skilled in policy review, employee record maintenance, and job posting. Experienced in interdepartmental coordination, daily management, and HR system processing, with strong planning, prioritization, and critical thinking abilities.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
CiCi’s Pizza & Wings
Toronto, Canada
11.2024 - Current
- Lead and train team members to ensure high-quality service and efficiency
- Resolved customer concerns and upheld customer satisfaction standards, fostering positive experiences
- Supervised daily store operations and managed shift activities to ensure smooth workflow
- Ensure compliance with food safety and hygiene standards
- Monitored inventory levels to ensure adequate stock availability
- Manage cash register, daily sales, and closing procedures
- Prepared staff schedules and ensured adequate shift coverage to maintain operational efficiency
Senior HR Executive
Axcel Hospitality Services Pvt. Ltd.
India, India
11.2022 - 12.2023
- Recruitment and Onboarding: Supported job postings, screened candidates, scheduled interviews, and facilitated onboarding processes to enhance new employee integration.
- Collaborated with HR and departmental representatives to assess candidates' qualifications and fit for organizational roles.
- Employee relations and engagement: Addressing employee questions and concerns, supporting conflict resolutions, and assisting in organizing employee engagement activities and events.
- Payroll and Benefits Administration: Assisted payroll processing, administered employee benefits program, and addressed employee inquiries regarding payroll and benefits to ensure clarity and compliance.
- Employee Records Management: Maintain accurate employee records, updating HR database, manage both digital and physical files.
- Administrative support and project assistance: Managed office supplies, drafted HR communications, and supported HR projects and initiatives to streamline operations.
Senior HR Executive
Latteys Industries Ltd.
India, India
07.2021 - 10.2022
- Managed employee attendance and leave systems to ensure compliance and accuracy in record-keeping.
- Assisted payroll processing and salary administration to support timely and accurate employee compensation.
- Conducted orientation programs for new employees.
- Supported HR documentation and performance appraisal processes.
- Coordinated employee engagement programs and HR activities to enhance workplace culture and employee satisfaction.
- Managed joining and exit formalities including full and final settlements.
Senior HR Executive
Stemcyte India Therapeutics Pvt. Ltd.
India, India
11.2018 - 01.2021
- Coordinated onboarding and exit procedures to ensure smooth transitions for employees.
- Assisted in payroll preparation and salary calculations to ensure timely and accurate employee compensation.
- Maintained accurate HR reports for attendance and leave to support data-driven decision-making.
- Managed HR administrative activities and employee documentation.
- Supported compliance activities including tax documentation
Education
Master of Business Administration - MBA
International Business University
Toronto, Canada04-2026
Skills
- Staff Scheduling
- Team Training
- Point of Sale Systems
- Customer Service
- Cost Control
- Health & Safety Procedures
- Shift Management
- Employee Feedback
- Staff Development
- Operational Reporting
- Microsoft Excel
- Sales Analysis
- MS Office
Projects
MBA Consulting Project – Ozex, Montreal, Canada, Collaborating with a team to support a Canadian health-tech platform focused on postpartum employee wellness, Conducting market research on parental support programs across Canadian organizations, Analyzing HR practices related to employee benefits, return-to-work policies, and workplace wellness, Engaging with HR professionals to gather insights through surveys and interviews, Developing strategic recommendations to improve employer support for working parents, Presenting findings and actionable insights to stakeholders
Timeline
Restaurant Manager
CiCi’s Pizza & Wings
11.2024 - Current
Senior HR Executive
Axcel Hospitality Services Pvt. Ltd.
11.2022 - 12.2023
Senior HR Executive
Latteys Industries Ltd.
07.2021 - 10.2022
Senior HR Executive
Stemcyte India Therapeutics Pvt. Ltd.
11.2018 - 01.2021
Master of Business Administration - MBA
International Business University