Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Amazon.ca
11.2023 - 02.2024
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Consistently lifted materials weighing as much as 50 pounds.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Delivery Driver
Amazon.ca
04.2023 - 10.2023
Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Client Relations Specialist
Canada Life
09.2022 - 02.2023
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Promptly responded to inquiries and requests from prospective customers.
Line Cook
Chef On Call
02.2022 - 04.2022
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Line Cook
The Canadian Brewhouse
02.2022 - 04.2022
Grilled meats and seafood to customer specifications.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Technical Support Representative
Teleperformance
10.2021 - 01.2022
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Assisted customers with product selection based on stated needs, proposed use and budget.
Line Cook
The Pickle Barrel
05.2020 - 11.2021
Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
Led shifts while preparing food items and executing requests based on required specifications.
Prepared food items such as meats, poultry and fish for frying purposes.
Dishwasher
Milestones Bar and Grill
11.2019 - 01.2020
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Cook
Wendy's
09.2019 - 10.2019
Greeted customers promptly and took orders to keep flow of traffic moving.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
Gas Station Attendant
Petro Canada
09.2018 - 09.2019
Maintained clean and orderly work station.
Built trustful relationships with customers to encourage return visits.
Cleaned up gas and other spills in accordance with spill procedures.
Customer Service Representative
Circle K
01.2018 - 06.2018
Cultivated customer loyalty, promoted repeat business and improved sales.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.