Raj Desai
Toronto,Canada
Summary
Recently concluded my studies and am eager to apply acquired knowledge in a full-time management and sales role. Self-motivated, able to meet deadlines and effectively delegate tasks to achieve team objectives. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Member
Tim Hortons
03.2022 - Current
- Brewed fresh coffee and tea, ensuring guests received their desired beverages. - Baked delicious food items, including doughnuts and cookies, to enhance the customer experience. - Provided friendly and helpful assistance to customers, going above and beyond to meet their needs. - Skillfully managed daily responsibilities, ensuring smooth operations and a positive work environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
Loader
UPS
09.2021 - 12.2021
- Efficiently unloaded delivery items from trailers, ensuring prompt and accurate receipt of goods - Conducted thorough inspections of packages, promptly fixing any damages to maintain quality standards - Demonstrated exceptional organizational skills by loading boxes onto trucks in a systematic and safe manner - Actively assisted various departments within the company, showcasing versatility and a strong team-oriented mindset
Education
Diploma - Business
Seneca college
12.2022
Skills
- Time and project management skills
- Clear and effective communication is crucial in business development
- Leadership and Team Management: Leading and managing teams, providing guidance and support, fostering a positive work environment, and promoting teamwork and collaboration
- Active listening and learning
- Issue Resolution
- Service Upselling
- Customer Service
- Sales Strategy
Websites
Languages
English
Full Professional
Timeline
Member
Tim Hortons
03.2022 - Current
Loader
UPS
09.2021 - 12.2021
Diploma - Business
Seneca college
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