Raj Bhatti

• Responsible for providing excellent customer service to guests in the Premium areas of Allegiant Stadium during Raiders games and other events
• Shared the "Teammate of the Event" award
• Achieved a 100% rating when "secret shopped" at an event
• Received Ritz Carlton customer service training as part of the Raiders staff training sessions.
• Serve as Team Lead for events when the regular Team Lead cannot attend.

Provide Excellent Guest Services in a variety of roles including, ticket scanning, directional/wayfinder, VOM attendant, elevator operator and mobility escort. Helped train new team members under the supervision of Supervisor Hannah Petry.

Responsible for providing excellent guest service to high end clientele in the East Harmon Skybox at the Las Vegas F1 event. Served as team lead under the Supervisor for the event. Won the "MVP" award for the team at the end of the event.

• Responsible for customer service in the Suites and the Jack Daniels Lounge (Premium Area) at T-Mobile Arena for Vegas Golden Knights games
• Also performed similar duties at Las Vegas Ballpark suites for Las Vegas Aviators baseball games.

• My primary task was to identify the needs of medical staff and be involved in the sales, marketing and demonstration of the capabilities of our highly advanced systems to provide customer specific solutions
• After the sale was made, I trained a class of 2-4 Pathologists and Ph.D students in an intensive 1 week class
• The emphasis was to provide superior, professional customer service to clients who were making capital investments of $300,000 and more
• Daily interactions with customers was important as was documentation within Salesforce.

Supervised a staff of 25 technologists in a Genetics Lab. Responsible for staffing assignments, checking reports, overseeing QA of the laboratory diagnostic equipment and hiring new personnel.