Raj Basnet

· Gained wide experience in customer service, store management, product management and staff management.

· Enhanced capability to handle multiple tables and orders at the same time, excelling in multitasking.

· Assisted in restocking bar supplies, including glassware, garnishes, and mixers, to maintain smooth operations.

· Conducted closing procedures, such as cleaning tables, restocking condiments, and preparing for the next day's service.

· Enter orders into the POS system and relay special requests to the kitchen and bar staff.

· Serve food and beverages to customers following the pub's service standards.

· Follow health and safety standards, including those for food handling, sanitation, and serving alcohol

· Acquired skills in managing and resolving conflicts, particularly with intoxicated customers, to maintain a safe and pleasant environment.

· Have experience in upselling and promoting menu items to boost sales.