Raiyan Zafar

• Processed payments accurately and efficiently using the point-of-sale system.

• Maintained an organized work area to ensure efficient operations. Seamlessly handled multiple orders and tasks simultaneously, whether at the POS or in the drive-thru, maintaining a high level of accuracy and efficiency.

• Interacting with customers warmly and professionally, creating a positive rapport that fosters customer loyalty and encourages repeat business.

• Performed personnel activities such as supervising and training employees.

• Expert in maintaining optimal stock levels by monitoring inventory and generating accurate stock-up lists. Maintain accurate records of stock levels, deliveries, and restocking activities to support effective inventory management.

• Maintained an up-to-date inventory of all IT assets including computers, peripherals, network components.

• Identified root causes of incidents by performing problem analysis and developed solutions accordingly. Providing excellent customer service to help customers plan and book their travel arrangements, answering questions, and resolving any issues that may arise.

• Promoting and selling travel products and services to customers, including flights, hotels, car rentals, and vacation packages.

• Coordinating with airlines, hotels, and other travel providers to ensure that customers travel arrangements are made and confirmed.

• Having a strong understanding of the travel industry, including trends and best practices, to provide informed recommendations to customers and assist them in planning their trips.

• Proficiency in using computer systems and software, such as reservation systems and customer relationship management (CRM) systems, to book travel arrangements and manage customer information.

• Answered product questions with up-to-date knowledge of sales and store promotions

• Arranged and restocked displays and merchandise racks to maintain store appearance. Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.

• Replenished stock on shelves ensuring availability of items for customers.

• Utilized point of sale system to process payments and transactions.

• Developed and maintained a positive working relationship with customers.

• Managed customer accounts and kept accurate records of customer transactions.

• Delivered customer service by greeting customers and answering any store inquiries.