Ronae Cunningham
Edmonton,AB
Summary
Hard-working enthusiast with exceptional experience in leading with fair judgment, delivering results, and exceeding expectations. Skilled in customer service and public relations. Adaptable and friendly with excellent time-management skills.
Overview
6
6
years of professional experience
Work History
Admissions Clerk
Galaxyland
Edmonton, AB
12.2020 - 08.2022
- Greeted patients in an amicable, professional manner to increase comfort and create rapport.
- Managed over 50 customer calls per day and increased sales by at least 5%.
- Upsell, resolve and de-escalate any issues when necessary.
Ride Operator
Galaxyland
Edmonton, AB
10.2017 - 12.2020
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Managed over 50 customers and their issues per day
Sales Associate
Stitches
Edmonton, AB
09.2016 - 01.2017
- Built rapport with customers and assessed needs to make product recommendations, providing first-rate service and upsell.
- Educated customers about product features and benefits to aid in selecting the best options for each individual's needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Surpassed sales target by approximately 10%.
Education
Bachelor of Science - Chemistry Major And Psychology Minor
MacEwan University
Edmonton, AB05.2024
High School Diploma -
Centre High
Edmonton, AB06.2016
Skills
- Proactive Self-Starter
- Creative Problem Solving
- Critical Thinking
- Time Management
- Attention to Detail
References
Available upon request.
Timeline
Admissions Clerk
Galaxyland
12.2020 - 08.2022
Ride Operator
Galaxyland
10.2017 - 12.2020
Sales Associate
Stitches
09.2016 - 01.2017
Bachelor of Science - Chemistry Major And Psychology Minor
MacEwan University
High School Diploma -
Centre High
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