Rainey Burtt
Barrie
Summary
My goal for work is to gain more experience in the restaurant industry and save money for transportation and housing for my second year at Brock University. I demonstrated excellent customer service skills at Milestones Grill + Bar and A&W. I am able to excel in high-pressure environments while demonstrating strong multitasking and effective leadership skills. I thrive in social environments and enjoy engaging with customers and coworkers alike.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Milestones Grill + Bar
01.2024 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Assisted servers with tasks, such as running food to tables and cleaning tables efficiently.
Volunteer/Volunteer Manager
Eastview Secondary School
10.2022 - 06.2024
- Volunteered 50+ hours to the Eastview Secondary School Athletic Association for sports games, weekend tournaments, large athletic events, etc.
- Managed a team of volunteers for school sports teams, ensuring efficient scheduling and effective communication for games and events.
- Recruited and trained new volunteers on how to operate technology/rules for game scoring and preparation.
Cashier/Cook
A&W
06.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Concurrent BA (Honours)/BEd - English Language And Literature/History
Brock University
St. Catharines, ON04-2030
High School Diploma -
Eastview Secondary School
Barrie, ON06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Team collaboration
- Demonstrated Patience
- Effective Leadership
- Positive Attitude
Languages
English
Native or Bilingual
French
Limited Working
Interests
- Music
- Drawing and Painting
- Video Gaming
- Fashion and Style
- Gym Workouts
- Camping
- Road Trips
Timeline
Restaurant Hostess
Milestones Grill + Bar
01.2024 - 09.2024
Volunteer/Volunteer Manager
Eastview Secondary School
10.2022 - 06.2024
Cashier/Cook
A&W
06.2022 - 07.2023
Concurrent BA (Honours)/BEd - English Language And Literature/History
Brock University
High School Diploma -
Eastview Secondary School
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