Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Raina Schnerch

Invermere

Summary


Motivated Service Worker with exceptional social skills, communication abilities and longtime customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Deadline-driven Heavy Equipment Operator familiar with safety regulations, construction practices and optimal operation of construction equipment. Expert in maintenance and day-to-day upkeep of rock trucks and packers. Strong focus on communication and site coordination.

Overview

7
7
years of professional experience

Work History

Coffee Barista

Summit Hut
01.2018 - 03.2024
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Server /Coffee Barista

Elkhorn Cabin
12.2023 - 03.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Processed orders on POS system and accepted cash and charge payments.
  • Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
  • Greeted all guests upon arrival and offered immediate assistance.

Heavy Equipment Operator/ Labourour

Surerus Murphy Joint Venture
03.2021 - 02.2023
  • Worked long hours
  • Inspected and maintained heavy equipment used in construction projects.
  • Operated rock truck to carry materials such as dirt and rocks based on specific job needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in no complaints or incidents
  • Skilled at working independently and collaboratively in a team environment.

Gardener

Win Valley Gardens
05.2020 - 08.2020
  • Monitoring and planting vegetables
  • Weeding gardens , Maintaining fields
  • Ability to use light field equipment
  • Precision and attention to detail
  • Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.


Ski Coach

Freestyle Panorama
01.2020 - 03.2020
  • Instruction and development skills
  • Ski safety and hazard awareness
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Front Desk Receptionist

Valley Fitness Centre
01.2017 - 01.2021
  • Collected payments, processed transactions and updated relevant records.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Welcomed customers with friendly greeting, answered general questions.
  • Resolved customer problems and complaints.
  • Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Checked members into gym by scanning badges.

Barista

Kicking Horse Coffee
01.2019 - 01.2020
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Restocked display cases with attractive arrangements to promote specialty food items like cookies and muffins.
  • Used POS system to accurately enter orders and process payments.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Packaged sandwiches,wraps, muffins and other food items for customer purchase.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Barista

Summit Hut Mobile Concession
06.2017 - 08.2019
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Used cash register to tender change and process cash payments.
  • Worked long hours in busy environment.

Education

Graduate Certificate -

David Thompson Secondary School
Invermere, BC
06.2021

Skills

  • Competitive athlete in freestyle skiing
  • Great interpersonal skills
  • Thrive in high pressure environments

Accomplishments

  • CPR First Aid Level 1, Lifesavers Society May 2019-2021
  • FUNdamentalz level one ski coach December 2020
  • Responsible Service BC Serving it right

Timeline

Server /Coffee Barista

Elkhorn Cabin
12.2023 - 03.2024

Heavy Equipment Operator/ Labourour

Surerus Murphy Joint Venture
03.2021 - 02.2023

Gardener

Win Valley Gardens
05.2020 - 08.2020

Ski Coach

Freestyle Panorama
01.2020 - 03.2020

Barista

Kicking Horse Coffee
01.2019 - 01.2020

Coffee Barista

Summit Hut
01.2018 - 03.2024

Barista

Summit Hut Mobile Concession
06.2017 - 08.2019

Front Desk Receptionist

Valley Fitness Centre
01.2017 - 01.2021

Graduate Certificate -

David Thompson Secondary School

Similar Profiles

CREATE PROFILE
Raina Schnerch