Raina Khan
Toronto,ON
Summary
Professional with strong customer service skills looking for a part-time position as an Amazon chat executive. Excellent writing and verbal communication skills, the ability to think critically and solve problems, and a dedication to providing superior service. Looking forward to using my home office computer to help customers in real time as part of Amazon's remote customer care team.
Overview
2
2
years of professional experience
Work History
Host
Rec Room Roundhouse
07.2023 - Current
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Built and established positive relationships with patrons, team members and supervisors.
Management Assistant
Fascinsa Exhibition
10.2021 - 01.2022
- Created and updated records and files to maintain document compliance.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Developed post-event reports to determine effectiveness of each event.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Performed event coordination for larger parties and gatherings.
Education
Post-Degree Certificate - Project Management
George Brown College
Toronto, ON12.2023
Post-Degree Certificate - International Business Management
George Brown College
Toronto, ON12.2022
BBA - Business Administration
Devi Ahiliya University
Indore, India05.2021
Skills
- Strong written communication skills
- Problem-solving abilities
- Customer-centric mindset
- Team collaboration
- Proficient in using remote work tools and software
- Adaptability and quick learning
Languages
English
Full Professional
Timeline
Host
Rec Room Roundhouse
07.2023 - Current
Management Assistant
Fascinsa Exhibition
10.2021 - 01.2022
Post-Degree Certificate - Project Management
George Brown College
Post-Degree Certificate - International Business Management
George Brown College
BBA - Business Administration
Devi Ahiliya University
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