Rain Gerstner
Calgary,AB
Summary
Strategic Retailer offering proven success in fast-paced sales and customer engagement settings. Excellent customer service skills to develop new business and maintain loyal patron base. Building and leading teams to deliver results through consultative selling.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail sales merchant
Double Barrel Vape and Smoke Shop
Kindersley, Saskatchewan
01.2023 - Current
- Provide customer service, clean business establishment, handle cash and operate a debit machine and POS system
- Assessed customer needs and educated on product functionality and features.
- Merchandised store to showcase promotional items and increase sales.
- Resolved customer concerns and answered questions to promote positive guest experiences.
Line Cook
Kindersley inn
Kindersley, Saskatchewan
06.2024 - 12.2024
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Followed proper food handling methods and maintained correct temperature of food products.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
Delivery driver
Panago Pizza
Kindersley, Saskatchewan
01.2023 - 06.2024
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Presented order bills and collected payments for deliveries.
- Drove safely in all weather conditions including rain, snow, sleet, ice
- Assemble, bake, and package up food orders.
- Cleaning tasks such as dishes, laundry, folding pizza boxes, floors, ect.
Line cook
Mr. Mikes Steakhouse
Red Deer, Alberta
01.2020 - 01.2021
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Inspected equipment for cleanliness prior to use every shift.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
High School Diploma -
Kindersley Composite High School
Kindersley06.2017
Skills
- Class 5 license with clear drivers abstract
- Customer relationship
- Goal orientation
- Multitasking
- Product demonstration
- Detail-oriented
- Product knowledge
- Problem-solving
- Client relationship management
Certification
- 2020 - FIRST AID AND CPR/AED LEVEL1
- 2022 - PART Self Defense
- 2022 - Transfer/Lift/Reposition Certification
- 2022 - Alberta Health Services Food Safe
Timeline
Line Cook
Kindersley inn
06.2024 - 12.2024
Retail sales merchant
Double Barrel Vape and Smoke Shop
01.2023 - Current
Delivery driver
Panago Pizza
01.2023 - 06.2024
Line cook
Mr. Mikes Steakhouse
01.2020 - 01.2021
High School Diploma -
Kindersley Composite High School