Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Raimi Houston

Port Coquitlam,BC

Summary

Experienced server with a strong background in order management, payment processing, and upselling. Adept at staying informed about menu items to offer personalized recommendations tailored to each customer's preferences. Extensive expertise in accommodating special dietary requirements and maintaining strict adherence to food safety standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server & Host

Poke Club
09.2023 - 06.2024
  • Demonstrated excellent communication skills while interacting with customers
  • Greeted and welcomed guests with a friendly and professional demeanor at all times
  • Responded promptly to guest inquiries, comments, and complaints
  • Maintained knowledge of menu items, pricing, and specials
  • Assisted with restaurant cleanliness and organization throughout the shift
  • Complied with all local health codes regarding sanitation procedures
  • Consistently maintained an organized workspace for maximum efficiency.
  • Bussed and reset tables to keep dining room and work areas clean.

Concessions Cashier

Cineplex Cinemas Coquitlam and VIP
07.2022 - 04.2023
  • Processed Cash and digital payments for concession stand items, providing proper change and receipts history
  • Maintained proper food storage and display temperatures to reduce the risk of foodborne illness and bacteria buildup
  • Memorized products and menu items, including preparation methods, pricing, and variations
  • Replenished condiments, beverages, and other items to meet customer needs
  • Maintained a friendly attitude when interacting with customers even during busy times
  • Performed opening and closing duties as assigned by management
  • Maintained cleanliness and orderliness of the concession stand area.

Order Taker

Earls Kitchen & Bar
03.2022 - 04.2022
  • This Job exceeded expectations daily with detailed documentation and accurate processing of orders
  • Being able to prevent delivery errors during moments of being actively engaged or occupied and still able to deliver accuracy of pricing, part numbers, and delivery information for each order
  • Developed proficiency in using point-of-sale systems and other ordering technology.
  • Checked outgoing orders for accuracy before delivery.
  • Entered orders into computer system quickly and in proper sequence.

Education

High School Diploma -

Riverside Secondary
Port Coquitlam, BC
06.2023

Skills

  • Interpersonal Skills Development
  • Quality Control
  • Cleanliness
  • Guest Engagement
  • Customer Service
  • Multitasking proficiency

Certification

Responsible Service BC - Serving It Right

Date Issued: January 10, 2024

Expiry Date: January 10, 2029

References

Vanessa Seo, Work Colleague 

RCMP Officer 

Royal Canadian Mounted Police 

(778) 683-1802

vanessaseo45@gmail.com


Sherry Bellerose, 

Support Worker 

School District 40 New Westminster

(778) 227-1806

sherrybellerose@hotmail.com


Timeline

Server & Host

Poke Club
09.2023 - 06.2024

Concessions Cashier

Cineplex Cinemas Coquitlam and VIP
07.2022 - 04.2023

Order Taker

Earls Kitchen & Bar
03.2022 - 04.2022

High School Diploma -

Riverside Secondary

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Raimi Houston