Raimi Houston
Port Coquitlam,BC
Summary
Experienced server with a strong background in order management, payment processing, and upselling. Adept at staying informed about menu items to offer personalized recommendations tailored to each customer's preferences. Extensive expertise in accommodating special dietary requirements and maintaining strict adherence to food safety standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server & Host
Poke Club
2023.09 - 2024.06
- Demonstrated excellent communication skills while interacting with customers
- Greeted and welcomed guests with a friendly and professional demeanor at all times
- Responded promptly to guest inquiries, comments, and complaints
- Maintained knowledge of menu items, pricing, and specials
- Assisted with restaurant cleanliness and organization throughout the shift
- Complied with all local health codes regarding sanitation procedures
- Consistently maintained an organized workspace for maximum efficiency.
- Bussed and reset tables to keep dining room and work areas clean.
Concessions Cashier
Cineplex Cinemas Coquitlam and VIP
2022.07 - 2023.04
- Processed Cash and digital payments for concession stand items, providing proper change and receipts history
- Maintained proper food storage and display temperatures to reduce the risk of foodborne illness and bacteria buildup
- Memorized products and menu items, including preparation methods, pricing, and variations
- Replenished condiments, beverages, and other items to meet customer needs
- Maintained a friendly attitude when interacting with customers even during busy times
- Performed opening and closing duties as assigned by management
- Maintained cleanliness and orderliness of the concession stand area.
Order Taker
Earls Kitchen & Bar
2022.03 - 2022.04
- This Job exceeded expectations daily with detailed documentation and accurate processing of orders
- Being able to prevent delivery errors during moments of being actively engaged or occupied and still able to deliver accuracy of pricing, part numbers, and delivery information for each order
- Developed proficiency in using point-of-sale systems and other ordering technology.
- Checked outgoing orders for accuracy before delivery.
- Entered orders into computer system quickly and in proper sequence.
Education
High School Diploma -
Riverside Secondary
Port Coquitlam, BC06.2023
Skills
- Interpersonal Skills Development
- Quality Control
- Cleanliness
- Guest Engagement
- Customer Service
- Multitasking proficiency
Certification
Responsible Service BC - Serving It Right
Date Issued: January 10, 2024
Expiry Date: January 10, 2029
References
Vanessa Seo, Work Colleague
RCMP Officer
Royal Canadian Mounted Police
(778) 683-1802
vanessaseo45@gmail.com
Sherry Bellerose,
Support Worker
School District 40 New Westminster
(778) 227-1806
sherrybellerose@hotmail.com
Timeline
Server & Host
Poke Club
2023.09 - 2024.06
Concessions Cashier
Cineplex Cinemas Coquitlam and VIP
2022.07 - 2023.04
Order Taker
Earls Kitchen & Bar
2022.03 - 2022.04
High School Diploma -
Riverside Secondary
Responsible Service BC - Serving It Right
Date Issued: January 10, 2024
Expiry Date: January 10, 2029
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