RAHUL RANA
West Vancouver,BC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multitalented Operations Assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings 1.5 years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities.
Overview
2
2
years of professional experience
6
6
Certification
Work History
Dispatcher
North Shore Taxi
Vancouver, BC
06.2024 - Current
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Updated records of driver locations, delays, and cancellations.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Received and dispatched calls for emergency services.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
Operations Assistant
69 Parcels Ltd
West Vancouver, BC
03.2024 - 06.2024
- Assist in developing and implementing operational strategies to ensure efficient operations
- Monitor inventory levels, tracked orders and assisted with purchasing decisions
- Conduct regular market research activities to identify potential opportunities for improvement
- Organize and maintain records of daily transactions and other operational data
- Perform quality assurance checks on products before they are shipped out to customers.
- Coordinated the delivery of products or services to customers in a timely manner.
- Provided assistance in troubleshooting any technical issues that arose during daily operations.
Senior Sales Executive
Mercedes-Benz Group
Delhi, India
01.2023 - 12.2023
- Sourced new sales opportunities through inbound lead follow-up
- Assigned qualified leads to field sales team for further development and closure
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Turned customers into buyers by matching them with their ideal car.
Sales Intern
Mercedes-Benz Group
Delhi, India
09.2022 - 12.2022
- Adhered to company initiatives and achieved established goals
- Assisted in managing trade show booths to encourage new clients and new orders
- Worked closely with sales manager to grow customer base through social media postings.
Sales Representative
Armani Exchange
Delhi, India
03.2022 - 09.2022
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments.
Education
BBA in Marketing -
Sushant University
Gurugram, India08.2023
MBA in Business -
University of Canada West
Vancouver, BCSkills
- Operational Reporting
- Positive Attitude
- Document Management
- Inventory purchasing
- Inventory Management
- Document Preparation
- Administrative Support
- Supply Ordering
- Workflow Optimization
- Inventory counting
- Supply Management
- Customer Support
- Advanced Excel
- Dispatch Coordination
- Driver communication
- Customer Relationship Management
- Incident Reporting
- Critical thinker
Languages
- English, Full Professional
- Hindi, Native/ Bilingual
- Punjabi, A1
Certification
- Serving It Right
- Traffic Control Person
- Digital Marketing
- Microsoft Office
- International Business Professional
- AI Prompt Engineer
References
References available upon request.
Timeline
Dispatcher
North Shore Taxi
06.2024 - Current
Operations Assistant
69 Parcels Ltd
03.2024 - 06.2024
Senior Sales Executive
Mercedes-Benz Group
01.2023 - 12.2023
Sales Intern
Mercedes-Benz Group
09.2022 - 12.2022
Sales Representative
Armani Exchange
03.2022 - 09.2022
BBA in Marketing -
Sushant University
MBA in Business -
University of Canada West
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