History includes leading teams, training new employees and administering security operations. Well-versed in report writing, document management and schedule maintenance. Focused and industrious Dedicated Security Site Supervisor consistently optimizes performance, procedures and training effectiveness by evaluating current protocols and developing strategic improvements. Forward-thinking and detail-oriented manager with adaptable approach to solving routine and complex daily problems. Over 4 years of progressive experience in security.
Overview
4
4
years of professional experience
Work History
Site Supervisor
Elite Residential Security Services
03.2023 - Current
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
Maintained order during events with efficient crowd control techniques and clear communication with event staff.
Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
Contributed to a safe environment for employees and customers with diligent surveillance in retail settings.
Complied with all company policies, local laws, and regulations governing security guard duties.
Managed access to restricted areas using key cards or codes to ensure only authorized individuals entered secure spaces.
Served as a reliable point of contact for clients needing assistance or information about the property''s security measures.
Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
Maintained accurate records of visitors, deliveries, and other activities for easy reference in case of security breaches or investigations.
Mobile Security Supervisor
Allied Universal Security Services
04.2021 - 02.2023
Trained security workers on site-specified procedures.
Recorded daily security occurrences in site assignment log.
Performed security investigations and reported findings to client management.
Monitored and evaluated performance of security personnel and provided feedback to improve performance.
Managed security staff rotation for position coverage on breaks.
Conducted fire drills and other simulated emergencies to determine overall site safety.
Analyzed and investigated incidents alongside functional management and security supervisors.
TACTICAL SECURITY GUARD
IGUARD360
02.2020 - 01.2021
Enhanced overall security by conducting thorough patrols and monitoring premises.
Reduced incidences of theft by implementing effective access control measures.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Responded quickly to emergency situations to assess and deflect issues.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.