High school graduate , diploma holder in Computer Application and presently undergraduate of Kwantlen Polytechnic University (KPU) in seek to obtain a position in which my acquired skills can be utilized for a part-time work.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Line Cook
Top Of Vancouver Revolving Restaurant
Vancouver, BC
08.2022 - Current
Grilled meats and seafood to customer specifications.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked food temperature regularly to verify proper cooking and safety.
Customer Service Manager
Rahul Knitwears
Ludhiana, Punjab
01.2021 - 07.2022
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Followed through with client requests to resolve problems.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Reduced operational risks while organizing data to forecast performance trends.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Customer Experience and Support Associate
Administrative Info Group
Ludhiana, Punjab
01.2019 - 01.2020
Gathered, organized and input data into company databases.
Demonstrated computer skills for data entry and answered broad variety of inquiries.
Managing POS software
Creative marketing and merchandising
Managed customer Inquiries via phone , Instant messaging platform and social media
Experienced retail professional focused on customer outcomes and company goals
Monitored employee and customer interactions to assess quality of service.
Created, prepared, and delivered reports to various departments.
Supported team with knowledgeable administrative assistance.