Detail-oriented professional with experience in customer service and team collaboration. Known for strong critical thinking and computer skills, committed to ensuring workplace safety and delivering exceptional service experiences.
Overview
6
6
years of professional experience
Work History
General Merchandise Associate
Walmart
Dieppe, NB
05.2025 - Current
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to promote sales and improve store aesthetics.
Operated cash register, processing transactions efficiently while ensuring accuracy.
Stocked shelves and replenished inventory levels to meet customer demand effectively.
Collaborated with team members to execute promotional setups and seasonal merchandising strategies.
Monitored product expiration dates and ensured compliance with safety regulations.
Provided support during inventory audits, contributing to accurate stock counts and loss prevention efforts.
Adapted quickly to new procedures and technologies, enhancing operational efficiency within the department.
Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
Barista Shift Supervisor
Cafe Cognito
Moncton, NB
09.2024 - Current
Prepared and served high-quality espresso beverages and specialty drinks.
Maintained cleanliness and organization of workstations to ensure efficient operations.
Collaborated with team members to enhance customer service experience during peak hours.
Assisted in training new baristas on beverage preparation techniques and cafe procedures.
Supervised daily operations, ensuring high-quality beverage preparation and customer service.
Trained and mentored new baristas on coffee brewing techniques and equipment usage.
Front Line Server
Mucho Burrito
Dieppe, NB
05.2025 - 12.2025
Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
Trained and mentored new team members on menu offerings and operational procedures.
Efficiently handled food preparation, maintaining high standards of hygiene and safety protocols.
Collaborated with kitchen staff to streamline order preparations, enhancing service speed.
Managed cash register operations accurately, ensuring balanced transactions at end of shifts.
Customer Relationship Manager
Tipsons Group
Ahmedabad, Gujarat, India
01.2024 - 06.2024
At TheFixedIncome by TipSons Group I used to deal with HNIs who wants to invest in Bonds, Debentures and Govt. Securities
Cultivated strong customer relationships through proactive communication and support initiatives.
Developed training materials to enhance team understanding of product offerings and services.
Analyzed customer data trends to inform strategic decision-making processes.
Raised money to complete business development projects such as mergers and company purchases.
Contacted and lined up fellow investors to enable successful IPOs.
Analyzed market trends and economic data to make informed recommendations for clients'' portfolios.
Negotiated favorable terms for clients when executing trades or purchasing investment products, maximizing returns on invested capital.
Contacted potential clients to pursue sales and gather funds.
Managed risk by diversifying investments across various sectors and asset classes.
Advised clients on investments, retirement and estate planning.
Assisted clients with retirement planning, ensuring a secure financial future through strategic asset allocation and consistent saving habits.
Streamlined communication between investment advisors and support staff, resulting in improved efficiency and client service.
Receptionist Administrator
Maurya Eye Hospital
Ahmedabad, Gujarat, India
10.2020 - 12.2023
Managed patient scheduling and appointment coordination to optimize clinic operations.
Facilitated effective communication between patients and medical staff to enhance service quality.
Processed patient records and billing information using electronic health record systems.
Assisted in maintaining office supplies and inventory for seamless daily operations.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Increased efficiency in the operating room by maintaining inventory levels and ensuring timely replenishment of supplies.
Improved surgical outcomes by anticipating surgeon needs and providing prompt assistance during operations.
Promoted optimal healing after surgery through careful wound dressing changes, suture removals, and proper follow-up care instructions for patients.