Rahul Yadav
Summary
Client centric and business-savvy MBA graduate with an I.T educational background, experienced in relationship management, possessing notable expertise in business development and assuming leadership responsibilities. Offering 5+ years of proven track record of enhancing team performance, fostering customer loyalty, and cultivating collaborative alliances with internal and external stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Account Specialist
Rogers Communications
03.2023 - Current
- Generated $275,000 in revenue by closing 68+ new customer contracts within ten months
- Managed a portfolio of 50+ accounts, ensuring exceptional customer satisfaction and loyalty
- Achieved the top commission accelerator for closing 160% of target in the second month
- Performed comprehensive market research on competitors in the telecom industry to build a compelling pitch
- Achieved a close rate of over 80% with leads from my demographic region, Vancouver Island.
Business Development And Marketing Intern
Growing Opportunities Community Co-operative
08.2022 - 01.2023
- Developed organization's website using Wordpress, CSS
- Managed social media channels and content on Facebook, Twitter, YouTube, and blogs
- Analyzed data and identified opportunities to increase community outreach and sales by 40%
- Assisted with developing, planning, and implementing strategies to promote large- and small-scale events.
Team Lead Account Manager
GuestHouser
02.2018 - 08.2019
- Generated $150,000 in revenue by closing over 90 B2B/B2C business deals in India
- Managed 400+ properties across India being their single point of contact as a Relationship Manager
- Spearheaded a team of 4 people and aided them to raise revenue of $30,000 over 2 months
- Mentored the team to reduce the sales cycle by 40% by devising a unique qualification and follow-up process
- Promoted twice in my tenure based on leadership skills and a consistent track record.
Relationship Manager
Thrillophilia
12.2016 - 12.2017
- Enhanced relationships with key service providers, vendors, and customers
- Maintained deep knowledge of company products and services to provide clients with comprehensive consultations
- Surpassed the given target by 120% every month
- Negotiated contracts and closed agreements to maximize profits
- Maintained sales data and created reports for the manager with detail-oriented critical aspects of the business.
Education
Master of Business Administration (M.B.A.) - Business Administration - General MBA
Vancouver Island University
Nanaimo, BC12.2022
Bachelor of Science - Computer Engineering
Swami Keshwanand Institute of Technology
Jaipur, India12.2017
Skills
- Customer Relationship Management
- Leadership and Team Management
- Account Management
- Customer Service Excellence
- Client Retention Strategies
- Conflict Resolution
- Banking Industry Knowledge
- Communication Skills
- Strong Computer Skills
Websites
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Punjabi
Limited Working
Certification
Customer Relationship Management
Investment Funds in Canada (Pursuing)
Pursuing the Investment Funds in Canada (IFIC) certification is a strategic decision aligned with my career aspirations in the financial industry. I aim to deepen my knowledge and expertise in investment funds to better serve clients, navigate complex financial markets, and contribute effectively to investment strategies.
Timeline
Client Account Specialist
Rogers Communications
03.2023 - Current
Business Development And Marketing Intern
Growing Opportunities Community Co-operative
08.2022 - 01.2023
Team Lead Account Manager
GuestHouser
02.2018 - 08.2019
Relationship Manager
Thrillophilia
12.2016 - 12.2017
Master of Business Administration (M.B.A.) - Business Administration - General MBA
Vancouver Island University
Bachelor of Science - Computer Engineering
Swami Keshwanand Institute of Technology
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