Rahul Tura
Winnipeg
Summary
Experienced Retail store Manager with expertise in store operation, Staffing training and customer relationship building. Proven ability to oversee cash handling and maintaining the store cleaning while managing the good quality products in the sstore. Ordering and removing the expiring products from the store in order to maintain healthy environment at place. Skilled in Multitasking and staff development with a focus on achieving high quality results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Oak Bluff Esso
09.2021 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Canada Post Customer Representative
Oak Bluff Esso
09.2021 - Current
- Conducted periodic quality checks on sorted parcels, identifying errors, and rectifying them swiftly to minimize delays in delivery schedules.
- Improved package sorting efficiency by implementing a streamlined workflow process.
- Communicated effectively with supervisors regarding any issues encountered during daily operations, enabling swift resolution and minimizing impact on service levels.
Barber Apprentice
Tommy Gun’s Original Barbershop
06.2024 - 01.2025
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
- Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
Barber Apprentice
Hair Hub
01.2024 - 06.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
Batcher
Profillers Staffing Solutions
04.2020 - 08.2021
- Operated forklift safely to pick up and move loads.
- Fostered a culture of continuous improvement within the batching department by encouraging open communication and idea-sharing among team members.
- Managed inventory levels to ensure a consistent supply of raw materials for batch production.
- Assisted in the development of new product formulations by conducting small-scale test batches.
Education
Diploma In Business - Business
Cambrian College of Applied Arts And Technology
New Westminster, BC08.2021
Diploma In Hair Designing - Hair Designing
Orane International School of Beauty & Wellness
Phagwara, Punjab, India11.2019
Grade 12th - Commerce
S.D Model Senior Secondary High School
Phagwara, Punjab, India03.2018
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
- Certification in Personal Fitness Trainer
- Certification in Nutritionist
- Certification in Hair Designing
Timeline
Barber Apprentice
Tommy Gun’s Original Barbershop
06.2024 - 01.2025
Barber Apprentice
Hair Hub
01.2024 - 06.2024
Retail Store Manager
Oak Bluff Esso
09.2021 - Current
Canada Post Customer Representative
Oak Bluff Esso
09.2021 - Current
Batcher
Profillers Staffing Solutions
04.2020 - 08.2021
Diploma In Business - Business
Cambrian College of Applied Arts And Technology
Diploma In Hair Designing - Hair Designing
Orane International School of Beauty & Wellness
Grade 12th - Commerce
S.D Model Senior Secondary High School
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